cs communication

DescriptionAs a CS&OP Executive reporting to the CS&Operations Manager within our CS&OP Department, you will work in a hybrid environment with shift arrangements to serve our Thailand market coverage. This role involves close collaboration with our Sales team to deliver exceptional customer service and operational support for our international clients. You...

SAP Consultant (PM / CS Module) Job Overview We are looking for an SAP Consultant (PM / CS) to join our team and support implementation, customization, and ongoing support of SAP solutions. This role is suitable for both entry-level candidates with internship experience and junior professionals who want to grow in the SAP career path. Key...

Utilize workforce management tools and techniques to forecast contact volume and schedule staff efficiently.Analyze contact volume patterns across campaigns, channels, and queues to optimize scheduling.Align scheduling and forecasting requirements to ensure optimal interval-level shift coverage.Proactively adjust workforce plans based on dynamic volume...

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better...

Summary The CS Sales Manager is responsible for developing and successfully  executing strategies for profitable growth across new and existing customer portfolios, sales channels and prioritized manager’s tasks and delivering performance of Customer Relationship Team.Job Responsibilities Fully responsible to achieve CS Order Release and Profit targets...

Company: 2501 UOB (Thai) Public Company LimitedAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia,...

Asia Thailand LIXIL (Thailand) PCL. Employee Assignment Not remote Full Time 15 June 2026 Responsibilities Planning Management Plan the delivery of goods for domestic customers and customer pickup Create shipment process (Loading instructions and Picking instructions) Control the cost per Truck and Logistic cost Manage route planning to maximize cost...

Position Summary - Expanded responsibility to oversee all service center look & feel, including layout, zoning, interior design, customer flow optimization, signage, and facility readiness across Thailand and Indochina. - New responsibility to lead renovation projects, coordinate with vendors, property team, and Suwon to ensure alignment with global CI...

Maintain order management operations by monitoring stuck orders that impact order status and cash flow, reducing buyer contacts, and resolving over-SLA orders.Monitor, investigate, and resolve logistics system issues and operational tickets raised by cross-functional stakeholders (CS, RR, Food, and WH) to ensure smooth logistics operations.  Maintain and...

Design and evolve VIP packages and benefit offerings to stay competitive, compelling, and commercially sustainableResearch subscriber behaviour to inform benefit design, packaging decisions, and programme improvementsPlan, execute, and analyse VIP-exclusive benefits from briefing to post-implementation review — driving continuous improvementOwn...

Perform routine order processing such as KPI and performance reports and implement improvement plans in real-time to achieve operational targets.Prepare chargeback evidence files and write chargeback letters to dispute with credit card banks.Contact the bank's PIC to clarify that liability must not be assigned to ShopeeUnderstanding workflows for each...

About the Company: Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+...

As a 4PL Customer Service Manager, you will be the first point of contact for CS Agent to escalate for operations issues, customer complaint, a customer relationship builder and handles performance management.Key responsibilities:Leading and managing the CS teams to focus on the key Customer Service Drivers:Easy to Do Business withTimely Delivery of...

Responsibilities:Planning  Management Plan the delivery of goods for domestic customers and customer pickupCreate shipment process (Loading instructions and Picking instructions) Control the cost per Truck and Logistic cost Manage route planning to maximize cost efficiency Create a Delivery note and Invoice of deliveryCoordination: Coordinate with WH for...

Job Description Maintain overall customer tax data Prepare, review and verify customer data for tax invoices, ensuring compliance and correctness Answer questions, resolve issues, and track down discrepancies regarding tax invoice ,credit note and Withholding Tax Prepare and perform analysis report upon request Reconcile transactions by comparing and...

What we do:FASTSHIP is Thailand’s leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and...

Identify, target, and secure new B2B international buyers who require coal as core raw materials for their manufacturing processes.Manage the complete export sales cycle, from lead generation and price negotiation to contract signing and shipment coordination.Conduct global market research to identify industrial trends, competitor activities, and emerging...

Design and evolve VIP packages and benefit offerings to stay competitive, compelling, and commercially sustainableResearch subscriber behaviour to inform benefit design, packaging decisions, and programme improvementsPlan, execute, and analyse VIP-exclusive benefits from briefing to post-implementation review — driving continuous improvementOwn...

Lead end-to-end customer experience (CX) for buyer & seller journeys for SPX, managing a team and driving service excellenceOwn long-tail issue resolution, leveraging root cause analysis to implement scalable, cross-functional fixesBuild and standardize SOPs, playbooks, and escalation frameworks to reduce repeat complaintsPartner with Ops, Opex, Change...

Understand markets, competition and customer/user requirements in depth.Communicate, and analyze with Stakeholders to clearly define the business requirements.Follow the implementation of requirements, ensure it’s suitable and reasonable to satisfy the user demands/needs.Successfully translate business strategies into specific objectives/ scopes and...