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Assistant Manager – Alternative Channels Market Conduct

25 minutes ago

Bangkok, Bangkok, Thailand Krungthai AXA Life Insurance Public Company Limited Full time

Job Scopes:

Market Conduct Oversight:

  • Monitor and review market conduct activities across alternative distribution channels to ensure compliance with internal policies and regulatory requirements.
  • Work closely with compliance, legal, sales, and distribution teams to ensure cohesive management of market conduct risks.

Regulatory Compliance & Risk Management:

  • Stay abreast of current and upcoming regulatory changes affecting market conduct within the life insurance sector.
  • Communicate changes to relevant teams and ensure policies and practices are updated accordingly.
  • Develop and maintain frameworks for ongoing assessment of market conduct risks within distribution channels.
  • Conduct periodic reviews and audits to identify areas of non-compliance or potential misconduct.
  • Handling customers & clients complain that related to misconduct or any related issue.

Training monitoring & Awareness:

  • Support the design and delivery of training programs for distribution teams on market conduct standards and regulatory requirements

Reporting & Documentation:

  • Prepare comprehensive reports on market conduct assessments, risks, and compliance status for senior management. And maintain accurate documentation of monitoring activities and corrective actions.

Qualifications:

  • Minimum of 3 years' experience in market conduct, compliance, risk management, or related roles within the insurance or financial services industry.
  • Prior experience working with distribution channels, especially alternative distribution or Partnership management, is preferred.
  • Strong understanding of insurance regulations, market conduct standards, and compliance requirements.
  • Familiarity with regulatory frameworks applicable to life insurance, such as local insurance laws and international best practices.
  • Excellent analytical skills to assess and monitor risks effectively.
  • Good understanding of distribution channels and sales practices in life insurance.
  • Strong interpersonal skills with high ethical standards and attention to detail.
  • Good English skills for business use.