E-Learning Instructional Designer

3 days ago

Bangkok, Bangkok, Thailand FWD Insurance Full time

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

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Design, develop, and deliver high-quality eLearning experiences for developing FWD and partner's sales teams. Collaborate with subject matter experts to create engaging life insurance sales-related courses aligned with learning objectives by utilizing instructional design models and multimedia elements to ensure impactful eLearning solutions.

Key Responsibilities:

  • Collaborate with subject matter experts and stakeholders to analyze learning needs and objectives.
  • Design and develop interactive and engaging eLearning courses using various instructional design models, adult learning theories, learning technologies, and techniques to ensure effective learning experiences.
  • Conduct quality assurance checks to ensure the accuracy, functionality, and interactivity of eLearning content.
  • Incorporate assessment strategies and interactive activities to measure learning outcomes and enhance learner engagement.
  • Stay up-to-date with emerging trends and technologies in eLearning and instructional design.
  • Collaborate with cross-functional teams, such as eLearning content creators, graphic designers, multimedia specialists, and developers, to seamlessly integrate eLearning content.
  • Provide guidance and support to internal stakeholders on best practices for eLearning design and development.
  • Evaluate eLearning solutions through user feedback and data analysis.
  • Maintain documentation and records of eLearning projects, including timelines and version control.

Baseline Qualifications:

  • Bachelor's degree in Instructional Design, Education, or related fields.
  • Minimum 5 years' experience in eLearning experiences.
  • Proven experience in instructional design, eLearning development or a similar role.
  • Experience in insurance industry is a preferred.
  • Good command in English both verbal and written.
  • Proactive, Open, Caring, Commit, Innovative.

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