Product & Sales Support Analyst

2 weeks ago

Rayong, Rayong, Thailand Gates Corporation Full time ฿600,000 - ฿1,200,000 per year

Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.

Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.

Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

Essential Duties And Responsibilities

  • Product Competitiveness (35 %) – Gather market / competitor intelligence, highlight product gaps, and work with the regional Product Management team to localize or launch new SKUs to keep our portfolio competitive.
  • Quotation & Pricing Management (25 %) – Own the master price-list in SAP; generate customer quotations within SLA; ensure price accuracy and margin compliance.
  • Customer Interface & Escalations (15 %) – Act as first line of response for warranty claims, shipment delays, and payment issues; coordinate root-cause resolution with Customer Service, Logistics and Finance.
  • Sales Support & Order Governance (15 %) – Convert approved quotes to orders, track OTIF (On-Time In-Full) and back-orders, and monitor stock ageing to support sales targets.
  • Reporting & Continuous Improvement (10 %) – Produce monthly dashboards on sales, margin, claims; lead improvement projects to shorten quote cycle time and reduce warranty cost.

Keys to Success

  • Demonstrate strong analytical ability to balance price competitiveness with margin protection.
  • Communicate clearly with regional Product, Sales, CS and external customers.
  • Resolve escalations within agreed SLAs and drive preventive actions.
  • Maintain 100 % accuracy in pricing data and reporting

Requirements And Preferred Skills

  • Bachelor's degree in Engineering, Supply Chain, or Business.
  • 3–6 years in automotive aftermarket, industrial parts or related B2B environment (sales support, pricing, or product role).
  • Proficient in SAP/Oracle ERP, advanced Excel/Power BI; CRM experience preferred.
  • Fluent Thai and business-level English.
  • Strengths in data analysis, customer focus, and cross-functional collaboration.

WHY GATES?

Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

WORK ENVIRONMENT

Gates is an Equal Opportunity and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.

  • Sales Support Specialist

    6 days ago

    Rayong, Rayong, Thailand HR Power Solution Recruitment Co., Ltd. Full time

    Responsibilities:Prepare monthly sales reports and support sales planning activities.Manage new customer inquiries and assist with new business projects.Participate in ISO-related sales audits and prepare required documents.Work with QA to draft and update SOPs related to sales functions.Monitor customer complaints and coordinate follow-up actions.Handle...

  • Controlling Analyst

    6 days ago

    Rayong, Rayong, Thailand ANCOR THAILAND Full time

    Role Overview:We are seeking a Controlling Analyst with strong experience in financial controlling within the automotive industry. The role focuses on cost analysis, forecasting, performance monitoring, and supporting management with clear financial insights. Key Responsibilities: Prepare monthly financial reports and key performance summaries.Support...

  • System Analyst

    6 days ago

    Rayong, Rayong, Thailand JAC Recruitment Full time

    Location:WHA Eastern Industrial Estate (Map Ta Phut), RayongOverview:Our client is an international leading ICT solution provider, established the business over 10 years.DescriptionGet requirement definition, Design software program specificationDo testing, manage test case for software program, UAT supportOversee installation and testing correcting problems...

  • Finance Analyst

    2 days ago

    Rayong, Rayong, Thailand AutoAlliance (Thailand) Co., Ltd. Full time

    About the role This is an exciting opportunity for an experienced Finance Analyst to join the dynamic team at AutoAlliance (Thailand) Co., Ltd. in Rayong. As a Finance Analyst, you will play a crucial role in supporting the company's financial accounting and reporting processes, contributing to the strategic decision-making of the organization. This is a...

  • Product Audit and Quality Support

    6 days ago

    Rayong, Rayong, Thailand ANCOR THAILAND Full time

    Role Overview:We are seeking a motivated individual to support product quality and continuous improvement activities within an automotive production environment. The role focuses on product audits, coordination with internal teams, and contributing to overall quality and safety performance. Key Responsibilities: Support product audit activities and ensure...

  • Lab Analyst

    2 weeks ago

    Rayong, Rayong, Thailand PURAC (Thailand) Ltd. Full time ฿1,200,000 - ฿2,400,000 per year

    Lab Analyst (at our biggest Lactic Acid plant)Join Our Team:At Corbion, we are on the lookout for a dedicated Lab Analyst to join our state-of-the-art lactic acid plant. In this vital role, you will leverage your chemical laboratory analytical expertise to support our production and play a key role in our operation process, particularly in quality...

  • IT Business Analyst

    4 days ago

    Rayong, Rayong, Thailand DANIELI Co., Ltd. Full time

    IT ERP Solution - Application EngineerJoin Danieli – Innov-Action to Be a Step AheadWe are shaping the future of industrial automation with cutting-edge technology and sustainable solutions. At Danieli, innovation and talent drive progress. Be part of a global team delivering advanced systems for the metals industry and make an impact that matters.Key...

  • Lead Technical Support

    1 week ago

    Rayong, Rayong, Thailand SUPCON TECHNOLOGY (SINGAPORE) PTE. LTD. Full time ฿120,000 - ฿180,000 per year

    SUPCON is a prominent player in the industrial automation, and an intelligent manufacturing sector headquartered in Hangzhou, China, we offer a range of solutions, including process control systems, automated instrumentation, industrial software, and operation and maintenance services. Its business is divided into six segments: Industrial Automation,...

  • Sales Engineer/Sales Executive Rayong

    2 weeks ago

    Rayong, Rayong, Thailand Reeracoen Group Full time ฿1,200,000 - ฿2,000,000 per year

    About the role You will be responsible for developing new business opportunities, managing the full sales cycle, and providing technical support to customers while ensuring successful product delivery and post-sales service.What you'll be doingGenerate new sales opportunities and expand customer base.Manage full sales cycle from contact, proposal,...

  • Project Manager Technical Support

    1 week ago

    Rayong, Rayong, Thailand SUPCON Full time ฿120,000 - ฿180,000 per year

    As part of the Project and Solution team, you are responsible for planning and overseeing projects and services to ensure they are completed in a timely manner and within budget. You will also be responsible for managing projects and involve project execution including tracking, designing, installation, testing, site commissioning and servicing.The role...