HR & Admin Assistant

Are you a proactive and detail-oriented professional looking to grow your career in a global company with a strong presence across Asia? Do you enjoy supporting people, managing operations behind the scenes, and making sure everything runs smoothly?

Crawford & Company is looking for an HR & Admin Assistant to join our team in Thailand. This is a great opportunity to contribute to both business operations and employee experience, while working in a collaborative, people focused environment.

What to look forward to?

As an HR & Admin Assistant, you'll provide personal and administrative support to the Country Manager, help maintain day-to-day office operations, and act as the local HR point of contact. From coordinating travel and preparing reports to supporting recruitment and onboarding, your role will be essential to keeping things organized, connected, and on track.

Confidentiality, professionalism, and attention to detail are key, as some tasks will involve sensitive information and coordination with various stakeholders.

Your Responsibilities

Administrative Roles and Responsibilities to Country Manager

• Manage calls, emails, schedules, and meeting preparation
• Coordinate travel, visas, and accommodation
• Greet visitors and support meeting logistics
• Draft and organize reports, presentations, and correspondence
• Organizing and attending meetings, if needed, ensuring that the Country Manager is well prepared for the meetings
• Liaise with suppliers, clients, and staff as needed

HR & Administrative Roles and Responsibilities

• Coordinate recruitment, onboarding, and offboarding processes
• Maintain employee records, HRIS data, and accurate submission of monthly fullfile reporting
• Support training registrations and regional/global HR initiatives
• Manage expat visa and work permit processes
• Assist with internal and external HR audits
• Oversee office operations, equipment, and supply management
• Organize digital and physical records systematically
• Facilitate communication and collaboration across teams
• Handle ad hoc admin and HR tasks as assigned
• Promote Crawford's ethics, values, and service standards

What are we looking for?

• College/Tertiary degree in Office Administration, Human Resources, or related field
• Previous experience in HR administration or similar roles preferred
• Strong knowledge of HR practices, policies, and processes
• Proficiency in MS Office and HRIS platforms are preferred
• Strong communication skills in English both written and verbal
• Meticulous, organized, and discreet
• A collaborative team player with excellent interpersonal skills
• Able to manage multiple priorities with professionalism and care

Why Crawford?

We are people taking care of people. It's that simple. At Crawford, we treat our clients' policyholders like our own, helping to restore lives, businesses, and communities at all points of the claims management process. Combining a legacy of over 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted in our commitment to putting people first.

We are guided by our collective values system: to RESTORE is part of everything we do.

At Crawford, we:

• R
  espect
  our culture of integrity and ethical behaviour, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
• Are
  E
  mpowered
  to advance the company mission and take ownership of our individual career progression.
• Promote
  S
  ustainability
  through a corporate culture in which employees are good stewards of their communities.
• Emphasize
  T
  raining
  and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
• Are
  O
  ne Crawford
  , embracing a global mindset that's inclusive, agile, mission-focused, and customer-focused.
• Give
  R
  ecognition
  , participating in an environment where people are rewarded for jobs well done.
• Embody an
  E
  ntrepreneurial Spirit
  , sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision, and values. Learn more at

In addition to a competitive salary, Crawford offers you:

• Career advancement potential locally, regionally, and internationally in more than 700 locations in 70 countries
• On-going training opportunities through every stage of your career

Crawford & Company is an Equal Opportunity Employer and embraces Diversity and Inclusion.

Apply today We're looking forward to your application.