Operation Admin
2 weeks ago
Overview:We are looking for a proactive and detail-oriented Operation Admin to join our growing team. This role plays a key part in supporting our warehouse, logistics, and customer service operations to ensure smooth product flow and excellent customer experience. The successful candidate will be assigned to Warehouse & Logistics or Customer Support, depending on skills and interest.
Key Responsibilities :
Warehouse & Logistics
- Manage and maintain accurate product and spare parts inventory, ensuring data consistency between systems and physical stock.
- Handle order processing from picking and packing to shipping and delivery coordination.
- Work closely with logistics partners to ensure on-time and accurate shipments.
- Monitor stock movement, prepare shipping documents, and support import/export operations when required.
- Verify orders, delivery notes, and related records for completeness and accuracy.
Customer Support
- Provide exceptional service to both domestic and international customers through chat, email, phone, and in-person communication.
- Handle inquiries, feedback, and complaints professionally to ensure customer satisfaction.
- Coordinate with internal teams (Sales, Marketing, and Technical) to improve service quality and response time.
- Translate and communicate product-related information to support international clients.
- Track and follow up on repair or service progress to meet deadlines and targets.
Qualifications
- Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, or related field.
- Experience in customer service, logistics, or operations support preferred.
- Excellent communication skills in Thai and English; additional languages are a plus.
- Strong problem-solving skills with the ability to work well under pressure.
- Detail-oriented, organized, and able to manage multiple tasks effectively.
Benefits and Welfare
- 6-day vacation per year
- 5-day work week
- Social security health insurance
- Yearly bonus
- Free snacks and drinks in the office
- Enjoy unlimited access to our arcade and game zones, including PS5, Nintendo Switch, Gokart, Pool Table, Table Tennis and Padel Tennis
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