Transformation Management Office

2 days ago

Bang Rak, Bangkok, Thailand Thai Group Holdings Public Company Limited Full time
About the Role

We are seeking a highly driven and strategic leader to join our Transformation Management Office (TMO) as Assistant Vice President (AVP). This role will play a critical part in leading large-scale transformation initiatives, modernizing business operations, and driving digital innovation across the organization.

The successful candidate will collaborate with cross-functional teams and senior leadership to ensure that transformation projects—such as digital upgrades, automation, and process improvements—are executed effectively and deliver measurable business impact.


Key Responsibilities
  • Lead business process reengineering (BPR) to streamline underwriting, policy administration, and claims processing.
  • Drive automation and AI adoption for faster claims settlements and fraud detection.
  • Partner with actuarial, finance, and risk teams to enhance financial and operational processes.
  • Oversee multiple transformation projects to boost efficiency and customer experience.
  • Implement change management strategies to ensure smooth adoption of new systems and processes.
  • Collaborate with cross-functional teams to ensure successful project delivery.
  • Develop and execute transformation strategies aligned with business goals.
  • Act as a key liaison between executives, business units, and transformation teams.
  • Engage with internal and external stakeholders to ensure project success.
  • Present transformation updates to senior leadership and the Board.
  • Foster a culture of continuous improvement across the organization.

Qualification

  1. Education:

  2. Bachelor's or Master's degree in Business Administration, Management, Finance, Accounting, Engineering, Information Technology, or a related field.

  3. Work Experience:

  4. Minimum of 8–12 years of professional experience in Business Transformation, Project Management, Digital Transformation, or Process Improvement.

  5. Proven track record in leading large-scale or strategic transformation programs.
  6. Experience in insurance, banking, financial services, or consulting is highly desirable.

  7. Skills & Competencies:

  8. Strong knowledge and hands-on experience in Business Process Reengineering (BPR).

  9. Solid expertise in Project & Program Management (PMP, PRINCE2, or Agile/Scrum certification is a strong advantage).
  10. Familiarity with Digital Transformation, Automation, and AI adoption initiatives.
  11. Excellent stakeholder engagement and communication skills, with the ability to collaborate effectively with senior executives and cross-functional teams.
  12. Strong business acumen and strategic mindset to align transformation projects with organizational goals.
  13. Competence in Change Management and driving organizational adoption of new systems, processes, and technologies.

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