HRBP Manager

1 week ago

Bang Rak, Bangkok, Thailand Teledirect Telecommerce (Thailand) Ltd. Full time

#BeMore

Do you aspire to a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore

What's your mission?

  • Serve as a trusted HR partner to leadership and employees, aligning HR strategy with business objectives to support large-scale operations.
  • Manage complex and cross-functional HR projects, including employee relations, conflict management, disciplinary actions, and compliance with labor laws.
  • Oversee HRIS systems, employee records, and processes (transfers, promotions, performance management, and leave applications) to ensure accuracy and efficiency.
  • Lead annual HR cycles, including Performance Appraisals, Salary Reviews, and Payment Calculations, ensuring fairness, equity, and timely execution.
  • Partner with the legal team to minimize risks, ensure compliance, and conduct effective investigations when needed.
  • Drive HR initiatives to foster diversity, inclusion, and employee engagement within a dynamic and multicultural workforce.

Who are we looking for?

  • Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred).
  • 5+ years of proven HR management experience, ideally within fast-growing industries or project-based organizations.
  • Strong expertise in HR Strategies and employee relations.
  • Demonstrated success in handling complex HR cases, including dismissals, investigations, and conflict resolution.
  • Excellent analytical, problem-solving, and decision-making skills with the ability to manage change in a high-growth environment.
  • In-depth knowledge of Thai labor laws, HR best practices, and compliance requirements
  • Proficiency in Microsoft Excel and HR systems.
  • Strong command of English, with excellent communication and stakeholder management skills.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

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