Shop - Content Operations Specialist, Platform Ops (E-commerce) - Thailand

Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Join us as we drive the future of e-commerce here at TikTok.

Responsibilities

• Responsible for the affiliate product assortment strategy, continue to optimize the product pool by improving both the quality and quantity of hero products. This requires good communication and stakeholder management skills across creator team and seller team.

• Responsible for the strategy related to the Thailand affiliate product tool operations. Work closely with regional product team to improve and optimize product tools in Thailand affiliate marketplace, including optimizing affiliate marketplace products and improving the operational efficiency between affiliate products and creators

• Improve the data tracking system of the affiliate and formulate annual/quarterly/monthly affiliate operation goals and strategies according to the actual situation in Thailand

Output related responsibilities

• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV , the number of products in the affiliate, the number of creators, etc.;

• Delivery of product assortment project goals, including but not limited to the product pool strategy, the hero product pool showcase , the hero product pool penetration rate, etc.

Qualifications
Minimum Qualifications:

• Minimum Bachelor's Degree or above

• High English proficiency is a must along with Thai language proficiency

• 3+ years of experience in affiliate, project management, merchant acquisition, vendor management, or eCommerce platform partnership development

• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV , the number of products in the affiliate, the number of creators, etc.

Preferred Qualifications:

• Excellent communication skills, both in team collaboration and with different stakeholders

• Good ability to solve problems, deal with uncertainties and handle pressure

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​