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HR Manager
2 weeks ago
- Develop and implement HR strategies and initiatives that support the company's F&B business objectives.
- Partner closely with F&B Operations Managers and Outlet Managers to identify manpower needs, recruitment strategies, and workforce planning.
- Manage end-to-end recruitment and selection process for all F&B positions, ensuring the right talent is hired in a timely manner.
- Oversee onboarding, training, and development programs to build skills and enhance service quality.
- Advise management and employees on HR policies, labor laws, and employee relations issues.
- Monitor and analyze HR metrics (e.g., turnover, engagement, training hours) to drive continuous improvement.
- Support performance management processes including goal setting, evaluation, and feedback.
- Handle disciplinary actions, grievance cases, and ensure fair and consistent employee relations practices.
- Work with the compensation and benefits team to ensure competitive pay structures and reward systems for F&B staff.
- Promote a positive work environment that supports teamwork, productivity, and employee satisfaction.
- Coordinate with the Learning & Development team to deliver service excellence training programs.
- Ensure compliance with all local labor laws, company policies, and health & safety regulations.
- Bachelor's degree or higher in Human Resources Management, Business Administration, or related field.
- Minimum 5–7 years of experience in HR management, preferably within the hospitality or F&B industry.
- Strong understanding of HR best practices, Thai labor law, and F&B operations.
- Excellent communication, interpersonal, and leadership skills.
- Proactive, detail-oriented, and capable of managing multiple priorities.
- Good command of English (both written and spoken).