Head of Back Office Operation

Purpose of the Role

The role is a senior-level position that combines operational management, IT project leadership, and strategic planning across three key domains for Banking Operations: Remittance and Deposit, Settlement, and Trade Finance, IT Planning, and Operation Planning. It requires a candidate with expertise in banking and financial operations, regulatory compliance, IT systems, process optimization, and risk management.

The primary purpose of the role is to ensure the efficient, accurate, and compliant execution of financial operations while driving IT and operational planning initiatives. The role focuses on improving workflows, scalability, risk management, and business continuity to support the organization's growth and customer satisfaction.

Job Description

Remittance and Deposit, Settlement, and Trade Finance Operations

• Manage and control overall operations of Trade Finance Operation, Settlement, Remittance, and Deposit
• Ensure and improve accuracy, efficiency, and compliance in overall operations
• Optimize resource utilization by streamlining workflows and operational procedures to support business expansion
• Design and implement organizational structures, workflows, and processes to improve operations
• Work closely with management to achieve targets and other assigned tasks

IT Planning

• Lead and supervise teams for IT projects and operation planning, ensuring timely and compliant delivery
• Oversee operation planning and IT project development, implementation, and execution of processes
• Manage budgets, resources, and vendors for IT projects and operation planning initiatives
• Ensure compliance with regulatory requirements, internal processes, and industry standards
• Develop and implement strategies to improve operational efficiency, scalability, and risk management, focusing on business continuity and customer satisfaction

Operation Planning

• Ensure all operations-related processes and technology platforms are executed accurately and efficiently, following agreed workflows and compliance standards
• Initiate and oversee operations initiative projects; act as project lead for selected key projects to scale up efficient platforms and services
• Supervise overall operational procedures to ensure compliance with head office (HO) and regulatory authorities, including establishing and controlling business continuity plans
• Lead Transaction Screening processes and take necessary actions in cases of suspected money-laundering or sanction-related transactions
• Control and manage SWIFT and payment systems
• Supervise account opening and customer database management, including correspondence with relevant parties

Qualification

• Bachelor's degree in Business administration, Finance, Accounting, Economics or in relevant fields or any related fields.
• More than 15 years of work experience in operations of banking and/or finance or related operation or business field.
• Expert in Back office operation Trade Finance Operation, Settlement, Remittance and Deposit.
• Solid experience in Operation IT project Management and/or Project Planning.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Ability to lead cross-functional teams and manage resources effectively, with proven track record of leading team for at least 5 years.
• Excellent verbal and written communication skills in Thai and English language to coordinate with internal and external stakeholders' management.

Key Highlight benefits of joining our Mizuho Bank

• International working environment within DE&I.
• Overseas working opportunity (Exchange Program)
• Flexible Health Benefit (OPD, IPD, Dental and Optic)
• Company Activities; Marathons, Staff Party, Wellness Activities and many more.
• Employee Educational Assistance Program
• Performance Bonus
• Easy to access near BTS Chongnonsri exit 1

ONLY SHORTLISTED CANDIDATE WILL BE NOTIFIED.

Recruitment and Selection, Human Resources Division

Mizuho Bank, Ltd. Bangkok Branch Tel Ext

Dear Applicants/Candidates,

Subject: Request for your kind cooperation to redact/mask out sensitive personal information contained in documents

Due to effectiveness of the Personal Data Protection Act, B.E the "PDPA"), sensitive personal data pertaining to race, ethnic origin, political opinion, cult, religious or philosophical belief, sexual orientation/behavior, criminal record, health/medical data, disability, trade/labor union information or association membership, genetic data, biometric data or any data in the same manner (the "Sensitive Information") which may contain in any document (e.g. identification card, resume) submitted by you to us, with effect from May 1, 2022, would be hereby requested to proceed as follows:

1) All Sensitive Information contained thereunder has to be redacted or masked out by yourself prior to submitting such documents to us.

2) In the event any Sensitive Information has not been done so, you acknowledge and authorize us, to protect your rights under the PDPA, to redact or mask out any remaining Sensitive Information on your behalf prior to our processing of your documents/requests.

Yours sincerely