Import Customer Service Executive
1 week ago
Responsibilities:
• Keep customers fully informed of updated status of their shipment.
• Arrange import bookings from overseas agents and customer
• Coordinate with overseas agents for pre-alert and relevant shipping documents.
• Communicate with carrier, customers, local vendors and overseas agents.
• Constantly monitoring of import shipments.
• Keep importers updated status of their shipments
• Managing local and international customers on the requirements of import documentation and following up the status of delivery of shipment Solve problems using analytical and critical thinking skills
• Create summary reports and send to the supervisor and stakeholders
• Issuing billing invoices, freight invoice, credit note, debit note and cost control.
• Perform other duties as assigned by Manager
Requirements:
• Bachelor's Degree in International Business, Logistics, or related field.
• Have 3 years of experience in Operations Sea freight (Import)
• Able to work under pressure and flexible hours working times.
• Good command of spoken and written English
• Knowledge of MS Office, Service mind, Strong interpersonal skill and capable to interact with people and all levels
Welfare and Benefits:
· day work week
· Social security
· Employee's uniform
· Funeral payment support
· Performance/results-based bonus
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