Floor Team Leader

2 weeks ago

Bangkok, Bangkok, Thailand POCKET ROCKET CO., LTD. Full time ฿250,000 - ฿500,000 per year

What you'll be doing

  • Oversee and coordinate the daily operations of the front-of-house team.
  • Ensure efficient and seamless guest service by providing guidance, training and support to the team
  • Assist in managing staff schedules, allocating tasks and ensuring adequate staffing levels
  • Liaise with the bar and kitchen team to ensure timely and accurate order fulfilment
  • Address customer inquiries and complaints in a professional and timely manner
  • Maintain a clean, organized and well-stocked front-of-house area
  • Contribute to the development and implementation of new service initiatives and procedures
  • Assist in the onboarding and training of new front-of-house staff

What we're looking for

  • Minimum 2 years' experience in a similar Floor Team Leader or supervisory role within the hospitality industry
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent customer service orientation and problem-solving abilities
  • Proficient in cash handling and inventory management
  • Adaptable and able to work well under pressure in a fast-paced environment
  • Thorough knowledge of food and beverage service standards and procedures
  • Passion for the hospitality industry and a commitment to delivering an exceptional dining experience
  • Work Location: Fatboy Izakaya Ekamai (BTS Ekamai 550 M.)

Employee Benefits:

  • Working days: 5 days/week
  • Meal Allowance
  • Social Security
  • Group Accident Insurance
  • Provident Fund
  • Birthday Leave
  • Employee Meal Discount
  • Annual Leave and Public Holidays (ตามกฎหมายแรงงาน)

About us

POCKET ROCKET CO., LTD. is a leading hospitality group known for its innovative and trendy dining concepts. With a growing portfolio of successful restaurants and bars across Bangkok (Fatboy Izakaya, Somsak and Kim Jeong Grill), we are committed to delivering exceptional food and service to our guests. Our mission is to create a dynamic and inclusive workplace that empowers our employees to thrive and contribute to our continued success.

If you are passionate about the hospitality industry and eager to join a talented and ambitious team, we encourage you to apply for this exciting opportunity. Apply now to become our next Floor Team Leader at POCKET ROCKET CO., LTD.

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