Relationship Manager, SME

Funding Societies is the largest unified SME digital loans platform in Southeast Asia. It is licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. The FinTech company provides THB35 billion annually in business loans to small and medium-sized enterprises (SMEs).

In Thailand, we operate under a debt-crowdfunding license granted by the Securities and Exchange Commission (SEC) and also provide direct lending services to SMEs. Our mission is to uplift societies in Southeast Asia by creating financial opportunities for everyone. We are committed to solving the SME financing gap in the region while providing convenient and short-term fixed-income investment options to individuals and institutions.

Backed by top-tier shareholders such as Sumitomo Bank, BRI Bank (Ventures), 500 Tuktuk, SoftBank Vision Fund 2, SoftBank Ventures Asia, Sequoia Capital India, Alpha JWC Ventures, VNG Corporation, Rapyd Ventures, Endeavor, EDBI, SGInnovate, Qualgro, and Golden Gate Ventures, we are proud to be a leading force in Southeast Asia's FinTech space.

Our recent strategic milestones include the acquisition of regional digital payments platform CardUp, and a co-investment into Bank Index in Indonesia, and most recently, a strategic investment from Gobi Partners, further strengthening our ecosystem of SME financial services. For more information, please visit: 

Our impact and innovation have been recognized with numerous accolades, including:

• Global SME Finance Awards by IFC, part of World Bank
• Monetary Authority of Singapore FinTech Award (2016, 2021)
• KPMG FINTECH 100 Leading Global Fintech Innovators (2018)
• Brands for Good (2019, 2023)

Media Coverage: Thairath, Money and Banking, MGR Online, Siamrath
Hear from our team: Learn more about our benefits

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
  

As a (Senior) Relationship Manager, you will be responsible for executing the end-to-end sales process for our SME financing business — from generating SME leads and preparing sales memos to post-approval activities.

What you will do:

• Executing the end to end sales process for our SME financing business, from generating SME leads, preparing the sales memo, to post-approval.
• Manage and drive individual sales and revenue target
• Ensure streamlined sales operations process and work across functions to ensure excellent client experience
• Become an expert in our financial products and their use cases
• Build strong relationships with borrowers & deliver a positive client experience
• Educate and inform clients about the company's products, services and special offers.
• Attend to client complaints and resolve issues promptly.
• Work with internal departments to ensure the company meets clients' expectations.
• Any other ad hoc tasks assigned

Requirements

What we are looking for:

• Around 5 years experience in SME lending.
• Demonstrate sales management and problem solving experience
• Demonstrated strong interpersonal and relationship building skills
• Strong performance track record of meeting sales targets
• Proactive attitude, able to originate loans directly

You will shine in this role if you are/have:

• English Language Skills
• Previous experience in startup environment or have experience launching new business

Benefits

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit
• Learning & Development: We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us? Learn about our Stories here.