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Quality NPI Supervisor

2 weeks ago

Rayong, Rayong, Thailand Operations OO Full time ฿800,000 - ฿1,200,000 per year

EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically-integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. A unique global footprint with a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear. For more information, please visit

Nice to know

The NPI Quality Supervisor has the key role of coordinating cross function team in ensuring the quality performance and respect of the quality standards, driving improvement actions and projects.

My day at EssilorLuxottica

  • Lead for the whole quality of the NPI product/process, including but not limited to the abnormality handling, the analysis of the quality issues, the preliminary investigation of such defects and the, follow up and involve for solve the problems as cross-functional team;
  • Coordinate for the cross function team and work arrangement for NPI plan.
  • Lead preliminary investigation / analysis of NPI samples failure or FPY%, promote improvement action, and drive for results verification.
  • Coordinate among production and quality of multiple manufacture process, as major contact window from plant, work closely with cross function team engineering, supply chain planning, APQP, etc for all NPI related topics.
  • Cooperate with cross function team to establish knowledge transfer from NPI to manufacturing team
  • Maintain NPI / transfer product history record with proper follow up of root cause analysis and improvement action, support on lesson learn cases collection.
  • Definition of Quality SOP and Working Instructions;
  • Lead for the NPI quality documentation and relevant training;
  • Make sure that Safety, Manpower and 5S principles are followed in the quality team working area.
  • New product NPI samples (component & finished product) quality check and submit quality reports within expected lead time and accuracy, ensure proper NPI samples quality level to intercompany customers and job assignment
  • Responsibility in management system related to the company such as ISO 9001, ISO 14001, ISO 45001, and ISO 13485

Must have

  • Bachelor's degree or above, preferably with Major in Engineering or similar;
  • Minimum 5 years of experience in Customer claim/complain and Non-conforming control or similar industries;
  • Good English written and spoken communication;
  • Familiar with Microsoft Office software package (Excel and data analysis);
  • Logical Thinking and Problem Solving Attitude, Target Oriented Mindset and Capability to work independently in a dynamic environment;
  • Strong coordination, interpersonal communication skills, can work under pressure and work individual objective;
  • Solid problem solving background, with Non-conform process control experiences in industry;
  • Familiar with common quality tools, six sigma knowledge or project management experience preferred;
  • SAP system knowledge is a plus.
  • Knowledge background in management system related to the company such as ISO 9001, ISO 14001, ISO 45001, and ISO 13485