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Senior Business Intelligence Analyst
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About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
Get To Know Our Team:
The Data department oversees all of Agoda's data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company's culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.
The Opportunity:
In this role as Senior Business Intelligence Analyst, you will be working alongside Data Architects, supply product owners, and business stakeholders to enable the Supply department of Agoda with actionable data to drive better decision making. You will be integral in the design and implementation of reliable, performant, and scale-able data intelligence solution to overall improve our data warehouse architecture, business intelligence reporting, data automation solutions and data product developments.
What You'll Do:
Understand business requirements, analyze large data sets for patterns, visualize results in dashboards and presentations, develop data mart solutions, improve efficiency by automating business processes and become subject matter expert for Supply department
Support Product Owners across all experimentation stages to assist in the ideation of new product ideas, implement A/B monitoring and define statistical success criteria
Drive self-service business intelligence by empowering users to adopt existing BI tools (Tableau, Metabase, Superset) by improving the data landscape and educating users
Become a data business partner for Business and Product stakeholders by guiding them through all data related topics
Design and build Data Products to automate manual business processes or embed data metrics into business applications to improve user experience and real-time analytics
Required Qualifications:
At least 5 years of experience in Business Intelligence or Analyst related roles
Strong education background with degrees in Computer Science, IT, Management Information Systems, Data Science, Mathematics and Statistics, or equivalent hands-on experience.
Strong knowledge of BI client tools such as Tableau and Power BI or other platforms
Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with non-relational databases
Good working knowledge of statistical computer languages to perform advanced analytics (Python, R)
Strong analytical and problem-solving abilities, along with the capability to collaborate effectively within a team
A self-motivated, driven, flexible, quick learning, high achieving, "can do" mentality
A drive to learn and master new technologies and techniques
An ability to work well independently and as part of a team
Proficient English communication skills for expressing ideas clearly and working well with colleagues in a professional environment
Preferred Qualifications:
Knowledge of A/B testing, experimentation frameworks, and statistics
Experience using AI tools or platforms, which could help with automating tasks or analyzing data
Familiarity with data visualization or analytics tools, like Tableau or Metabase, to help turn data into easy-to-understand charts and reports.
Knowledge of a variety of machine learning techniques (clustering, decision tree learning, neural networks, etc.) and their real-world advantages/drawbacks
Knowledge of big data tools, such as Spark, Kafka, etc.
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
