Executive Housekeeper

2 weeks ago

Bangkok, Bangkok, Thailand Mandarin Oriental Full time

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok, established in 1876, is a world-renowned luxury hotel on the Chao Phraya River. It features 331 rooms and suites, a unique selection of 15 restaurants and lounges and premier amenities, including a spa, sports centre, a daycare and a Thai cooking school. Listed on the Stock Exchange of Thailand in 1988, it is managed by Mandarin Oriental Hotel Group, with Italthai as a principal shareholder.

About The Job
As Executive Housekeeper, you will be responsible for the following duties:

  • To constantly monitor and manage the Housekeeping Operation together with the Housekeeping Team, in order to guarantee highest levels of cleanliness and hygiene throughout the hotel areas, as well as to maintain the assets of the hotel.
  • To budget and forecast housekeeping related costs and expenses, as efficiently as possible in line with the overall hotel objectives.
  • To review and monitor all outsourced contracts such as public area, florist, and laundry.
  • To overlook and manage the whole housekeeping operation to meet and exceed set guest satisfaction levels and other KPIs.
  • To motivate and train colleagues to ensure a smooth and efficient Housekeeping operation. To fulfill and exceed guest expectations in accordance with the Mandarin Oriental standards.

As Executive Housekeeper, We Expect From You

  • Minimum 3 years' experience working in a luxury hotel environment.
  • Minimum 3 years' experience at an Executive Housekeeper level or similar.
  • Strong people management skills.
  • Fluent in Thai and English, spoken and written language.
  • Mature and outgoing personality with excellent interpersonal skills.

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We're Fans. Are you?

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