Senior Support Specialist

2 weeks ago

Bangkok, Bangkok, Thailand Motorola Solutions Full time
Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.


Department OverviewOur Software & Services team is part of the Motorola Solutions business covering the Asia Pacific Region. We are a professional services team that delivers managed services and mission critical software communication solutions to our clients. We deliver client focused world-class, leading edge, end-to-end solutions fit for purpose within each client's unique environment that include various voice (including radio)communications, data and video technologies with our clients predominantly in the public safety government sector and the energy & natural resources industry.
Job Description
  • Provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products.
  • Manages government contracts with responsibility for successful delivery of Service products for Local government/ commercial customers.
  • Manages the relations with external partners responsible for delivering Service products to customers.
  • Responsible for contract renewals, proposals, accurate forecasting, development of Statements of Work, and meeting P&L and receivables goals
  • Overseeing contract P&L performance including meeting Service billing and cost performance goals.
  • Responsible for marketing sophisticated / integrated service programs to multiple layers within customer organizations and works closely with the direct and indirect Sales teams.
  • Responsible for the development of service account plans and profiles, goals and strategies within assigned accounts.
  • Major emphasis includes developing customer relationships that will position Motorola for Service growth throughout the designated customer base.
  • Must be willing to travel throughout the designated region.

Basic Requirements
  • Graduation in Engineering preferably in Telecom/IT/Computers
  • Ideally 5+ years experience in managing complex, large scale programs of work and team delivery.
  • Experience in the successful delivery of mission critical radio communications projects.
  • Understands the cultural diversity within the Asia Pacific and the complexity of services-led deals
  • Highly credible with the customers
  • Served long-term customers and also needs to be comfortable in a culture of respect and integrity
  • Financial, commercial and budget management experience.
  • Executive presence and be well-connected – Motorola is building our brand presence in this market and the competitors are strong
  • Prior experience with the government sector
  • Comfortable with a multinational organizational setting with regular interfacing to our international organization in EU and US

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

  • EAL Specialist

    6 days ago

    Bangkok, Bangkok, Thailand Shrewsbury International School Bangkok Riverside Full time

    ข้อมูลตำแหน่งงานเลขที่อ้างอิง: Bkp_0004640บริษัท: Shrewsbury International School Bangkok Riversideชื่อตำแหน่ง: EAL Specialist (Senior)สถานที่ทำงาน: กรุงเทพฯ , นครปฐม , นนทบุรี ,...

  • Production Senior Specialist

    6 days ago

    Bangkok, Bangkok, Thailand The Adecco Group Full time

    About the RoleWe are looking for aProduction Senior Specialist (生产部高专)to join a well-established multinational group in the food and starch manufacturing sector. This position offers an excellent opportunity for a talented Chinese-speaking professional to take part incross-factory production management, process improvement, and operational...

  • Senior Regulatory Specialist

    6 days ago

    Bangkok, Bangkok, Thailand TORRENT PHARMA (THAILAND) CO., LTD. Full time

    Company: Torrent Pharma (Thailand) Co, LtdJob title – Assistant Regulatory Manager/ Senior Regulatory SpecialistLocation: Bangkok, ThailandWorkplace: On-siteCategory:  Healthcare & Medical • Pharmaceuticals & Medical DevicesWork type: Full-timeExperience Required: 1–3 YearsCompany ProfileTorrent Pharma :-Torrent Pharma, the flagship company of the...

  • Deskside Support Specialist IT

    2 weeks ago

    Bangkok, Bangkok, Thailand HCLTech Full time ฿30,000 - ฿60,000 per year

    Job MissionThe Support Specialist IT provides support to the Customers End-users in using their IT equipment, applications and services, and contributes to maintaining and operating our End User Services (EUS) Onsite deliveries as per agreed Service Levels.Job ContextThe Support Specialist IT will provide support to the Customers end-user community as per...

  • Customer Support Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand Teleperformance Malaysia Sdn Bhd Full time ฿30,000 - ฿60,000 per year

    About the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...

  • Senior Marketing Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand Maker Lab Full time

    Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to...

  • Senior Safety Incident Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand Bolt Technology Full time ฿60,000 - ฿120,000 per year

    We are looking for a Senior Safety Incident Specialist who will play a key role in managing complex, significant, and unique-risk safety incidents, ensuring a swift and sensitive response while driving process improvementsAbout usWith over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's...

  • Executive & Project Support Specialist

    1 week ago

    Bangkok, Bangkok, Thailand Bridge Data Centres Malaysia Sdn Bhd Full time

    Job OverviewWe are currently seeking a highly competent Executive & Project Support Specialist (Senior Executive to Assistant Manager level) to join our team. This role places Thai-Chinese translation at its core, requiring proficiency in both languages to facilitate smooth communication across various business scenarios. Additionally, a solid understanding...

  • KOL Specialist

    1 week ago

    Bangkok, Bangkok, Thailand Convert Cake Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for a KOL Specialist (Senior / Manager) at Convert Cake. The role is located in Bangkok City, Thailand, with some flexibility for remote work. The KOL Specialist will be responsible for identifying and building relationships with key opinion leaders (KOLs) in...

  • senior sales specialist – data center solutions

    1 week ago

    Bangkok, Bangkok, Thailand Campanella & Associates Recruitment Co., Ltd. Full time

    Our client is a global solutions provider specializing in large-scale infrastructure and supply services for high-tech industries. With teams operating across more than 50 countries, they support some of the most complex digital and physical networks in the world. The company plays a key role in delivering integrated solutions across energy systems,...