IT Support Specialist

2 weeks ago

Bangkok, Bangkok, Thailand 12Go Full time ฿600,000 - ฿1,200,000 per year

Connect with us to connect the world.

12Go, being a part of Travelier group, offers a wide range of transportation options, including trains, buses, ferries, and flights, to help customers travel conveniently and affordably. Our vision is to enable any customer to instantly book any route in the world.

We are seeking an
IT Support Specialist
to join our IT team, who will be the
focal point for
IT support in our Thailand office
and will also support and maintain IT services across all Travelier brands. The role reports directly to the
IT Manager
.

The
IT Support Specialist
will provide on-site and remote IT support, ensure smooth day-to-day operations, and maintain the local IT infrastructure. This role involves troubleshooting issues, managing devices and accounts, supporting office technology, and collaborating closely with the IT Manager and global teams to deliver secure and reliable IT services.

Join us in crafting this exciting journey, where your contribution will be key to our success

Responsibilities:

  • Act as the primary IT contact for employees in the Thailand office
  • Provide hands-on support for hardware, software, and networking issues
  • Manage office equipment, including laptops, peripherals, and meeting room systems
  • Support employee lifecycle processes (onboarding, offboarding, user accounts, and access rights)
  • Ensure IT and security policies are applied consistently across brands
  • Collaborate with the IT Manager on projects, escalations, and system improvements
  • Maintain IT documentation, asset inventory, and configuration records

Requirements

  • 3+ years of experience in IT support or system administration
  • Strong knowledge of both Windows and macOS environments
  • Hands-on experience with Google Workspace (Gmail, Drive, Meet, Calendar, Admin Console)
  • Familiarity with device management platforms (e.g.,JumpCloud, Intune, Hexnode, or similar)
  • Basic to intermediate networking skills (Wi-Fi troubleshooting, VPN, switches, firewalls)
  • Experience managing SaaS applications and user accounts with SSO/identity platforms
  • Awareness of IT security principles and best practices

Required Soft Skills:

  • Strong problem-solving and analytical skills
  • Clear communicator in both Thai and English
  • Customer-service mindset with patience and empathy
  • Ability to work independently while staying aligned with a global IT strategy
  • Highly organized, proactive, and detail-oriented

Benefits

  • Engaging work on a product that enables millions of travelers to book their trips daily;
  • Full-time remote working - 5 days week, 8 hours per day;
  • Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
  • Internal growth and internal mobility opportunities;
  • Competitive annual leave, sick leave, and public holidays;
  • Annual company offsite in Thailand;

  • Talent Acquisition Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand LIMIX IT SOLUTIONS Full time ฿1,500,000 - ฿2,500,000 per year

    About the Role:We're seeking a dynamic and experienced Talent Acquisition Specialist (Vietnamese) to join our growing international team. In this role, you will lead and execute talent acquisition strategies and manage the end-to-end recruitment process across multiple global regions. You'll collaborate closely with leadership teams to build a...

  • IT Support Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand 12Go Asia Full time ฿1,200,000 - ฿2,400,000 per year

    Connect with us to connect the world.12Go, being a part of Travelier group, offers a wide range of transportation options, including trains, buses, ferries, and flights, to help customers travel conveniently and affordably. Our vision is to enable any customer to instantly book any route in the world.We are seeking an IT Support Specialist to join our IT...

  • Technical Support Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand Avalon Analytics Full time ฿1,200,000 - ฿2,400,000 per year

    Job DescriptionPosition:Technical Support Specialist (Data & Analytics)Location:Bangkok, HybridAbout Avalon Analytics:Avalon Analytics is a leading SaaS provider in the hospitality industry, offering a cutting-edge business intelligence platform specialized in Revenue Management. With a growing presence in the South East Asian market and headquarters in...

  • Customer Support Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand CP Origin Full time ฿90,000 - ฿120,000 per year

    ประกาศงาน หากคุณกำลังมองหาความท้าทายใหม่ๆให้กับสายงาน Customer Support Specialist ของคุณ คุณจะไม่อยากพลาดโอกาสนี้ บริษัท CP Origin จำกัด...

  • Engineering Support Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand Lufthansa Services (Thailand) Ltd. Full time ฿450,000 - ฿750,000 per year

    The Engineering Support Specialist is responsible for:Analyzes technical documentation and data, ensuring accurate transfer into IT systems and configuration recordsMaintains and updates the airworthiness status of the DLH/OCN fleet, monitoring components and ensuring compliance with authority and OEM requirementsIdentifies and resolves incomplete or faulty...

  • Deskside Support Specialist IT

    1 week ago

    Bangkok, Bangkok, Thailand HCLTech Full time ฿30,000 - ฿60,000 per year

    Job MissionThe Support Specialist IT provides support to the Customers End-users in using their IT equipment, applications and services, and contributes to maintaining and operating our End User Services (EUS) Onsite deliveries as per agreed Service Levels.Job ContextThe Support Specialist IT will provide support to the Customers end-user community as per...

  • Customer Support Specialist

    1 week ago

    Bangkok, Bangkok, Thailand Teleperformance Malaysia Sdn Bhd Full time ฿30,000 - ฿60,000 per year

    About the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...

  • Technical Support Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand LINE MAN Wongnai Full time ฿150,000 - ฿250,000 per year

    About LINE MAN WongnaiLINE MAN Wongnai is Thailand's leading on-demand delivery and lifestyle e-commerce platform.We are now expanding into the beauty, dental, and service industries including spas, salons, and wellness businesses under the brand JERA.To support this exciting business growth, we are looking for a Technical Support Specialist to join our team...

  • Senior Technical Support Specialist

    2 weeks ago

    Bangkok, Bangkok, Thailand Avalon Analytics Full time ฿1,200,000 - ฿2,400,000 per year

    Job DescriptionPosition:Senior Technical Support Specialist (Data & Analytics)Location:Bangkok, HybridAbout Avalon Analytics:Avalon Analytics is a leading SaaS provider in the hospitality industry, offering a cutting-edge business intelligence platform specialized in Revenue Management. With a growing presence in the South East Asian market and headquarters...

  • Product Application and IT Support Specialist

    1 week ago

    Bangkok, Bangkok, Thailand B. Braun Full time ฿400,000 - ฿800,000 per year

    Job DescriptionYou're an important part of our future. Hopefully, we're also a part of your future At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your...