Store Manager
2 weeks ago
Type f Business: Retail Shop - Sport Stadium
Location: Phra Nakon
Working Hours: with 5 days/week with day-off on Thursday - Friday
Responsibilities:
- Oversee all daily store operations to ensure efficiency, service excellence, and alignment with brand standards.
- Lead, coach, and motivate store staff to achieve sales targets and deliver outstanding customer experiences.
- Manage the store's full P&L, including sales revenue, cost control and profitability performance.
- Monitor sales KPIs, conversion rates, and average transaction value to maximize sales performance.
- Ensure proper stock management
- Supervise visual merchandising and product presentation to maintain a premium brand image.
- Handle customer issues, complaints, and service recovery to ensure customer satisfaction and loyalty.
- Control store expenses, cash handling, and adherence to company accounting procedures.
- Coordinate with head office for marketing campaigns, product launches, and pricing strategies.
- Prepare and present weekly and monthly performance reports covering sales, margin, and operational efficiency
Qualifications:
- Bachelor's degree in an field.y
- 3+ years of experience in retail business; experience in store P&L management is an advantage.
- Energetic, proactive, and adaptable — thrives in a dynamic, fast-paced retail environment.
- Strong leadership and people management skills with hands-on working style.
- Excellent communication, customer service, and problem-solving abilities.
- Good understanding of visual merchandising, retail operations, and sales analysis.
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