Client Success Associate
2 weeks ago
Position: Client Success Associate (English Speaking)
Location: Panjit Tower Thonglor - 800m from BTS
Working Hours: Must be able to work in shifts (8 hours a day and 5 days a week)
Compensation: Base salary 20-22K + monthly performance bonus up to THB 4,000
About PropertyScout
We're building the future of real estate in Thailand – a fully digital, AI-powered transaction platform that connects 6,000+ agents & agencies with 12,000+ clients every month. Backed by THB 300M+ in VC funding from top global investors, we're scaling fast with over 5,000 transactions closed per year and the most 5-star reviews in the market
Roles & Responsibilities
- Acting as the first point of contact for customer inquiries, supporting clients, and troubleshooting issues as needed and handling incoming customer requests in a friendly, empathic and effective manner
- Ensure all records are accurately updated in the CRM system with strong attention to detail
- Coordinating with other departments, such as sales, HR, and technical support, to resolve client requests efficiently
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies
Qualifications
- Excellent interpersonal, communication and organizing skills
- At least Bachelor's degree in any fields
- Very good written and spoken English and Thai
- High attention to detail, well organized, with a sense of urgency and a drive to get things done
- Previous work experience in real estate, in hospitality, or in sales is advantageous
- Available and flexible to work in an assigned shift
Key benefits of this role
- International work environment
- Accident and health insurance on top of standard social security
- Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service
What's great about this opportunity?
- Join an exciting and fast-growing startup in a hot industry
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference
- Reinvent property rentals for millions of people across SEA with us
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