People and Culture Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Situated in the lush Mae Rim Valley, Four Seasons Resort Chiang Mai is a haven of peace and luxury, just 30 minutes away from Chiang Mai city. Spanning 32 acres, the resort is accentuated by serene lakes, lily ponds, cascading waterfalls, and an operational rice farm with its resident water buffaloes. The 98 Pavilions and Residences showcase the grandeur of the Lanna Kingdom, intertwining influences from Burma, India, and China. Guests can immerse themselves in the ambiance of the Garden Pavilion, surrounded by lush flora, or bask in the seclusion of the exquisite Pool Villa. With an array of dining options like the authentic Lanna-inspired Rim Tai Kitchen to the innovative farm-to-table dishes at NORTH, gastronomic satisfaction is guaranteed. The resort's spa, a sanctuary of rejuvenation, offers treatments steeped in traditional Thai healing practices. For those seeking venues for special occasions, spaces like Kasalong and the picturesque Orchid Nursery stand ready. At Four Seasons Resort Chiang Mai, every moment is a cherished memory in the making.

Four Seasons Resort Chiang Mai is looking for People and Culture Supervisor who share a passion for excellence and who infuse enthusiasm into everything they do . The position reports to the People and Culture Manager.

Work authorization for the location is required .

What you will do:

1. Treat all employees in a friendly and courteous manner.

2. Process & keep confidential information without compromising the nature of the material and / or information.

3. Liaise and correspond with government agencies such as Labor Department, Social Security Office, Board of Investment (BOI), Immigration Bureau, etc.

4. Visa and work permit application for expatriates.

5. Operate in the System regarding employees' profiles and leave record.

6. Prepare all ground information for Home Office Reports i.e.; Turnover , Manning Guide, Staff List, Worker's Compensation Loss Control, Daily Application, etc.

7. Greet applicants and employees and handle all questions in a friendly manner.

8. Screen applicants, do reference checks, forward applications to Department Heads and Division Heads, mails, process new hires, and complete new hire files.

9. Generate and distribute all monthly reports including overdue performance reviews, birthday, MSDS training, new hire, and termination lists.

10. Handle employee requests, educational reimbursement submittals, name tag orders, disbursement of medical and dental forms.

11. Update and maintain the Resort's communication.

12. Track vacation, sick pay and comp night dates for each employee.

13. Coordinating all employee relations activities.

14. Possess a high level of professionalism and integrity while maintaining the confidentiality of the office.

15. Maintain completed files for all current and terminated employees.

16. Maintain the job posting system and the turnover log and report.

17. Ensure all newly hired employees are correctly processed (orientation, payroll, references checked, offer letters etc.).

18. Ensure that the cafeteria is clean and well decorated during holidays and special events.

19. Ensure that the employee locker rooms are clean and orderly, and keep locker keys organized.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Cleaning for Employee Uniforms
• Complimentary Employee Meals