Sales / Sales support

1 week ago

Chon Buri, Chon Buri, Thailand ESPEC ENGINEERING (THAILAND) CO., LTD. Full time ฿600,000 - ฿1,200,000 per year

1. Customer Communication & Support

● Respond to inquiries from customers in aboard in a timely and professional manner.

● Communicate clearly in English with customers and internal teams.

● Monitor customer orders and follow up to ensure on-time delivery and customer satisfaction.

● Continuously improve communication and processes to better serve customers.

2. Sales Administration & Order Management

● Prepare and process quotations, purchase orders (PO), and shipping documents accurately using the company's order management system or ERP.

● Keep customer data and sales records up to date and accurate.

● Assist in preparing sales forecasts for management.

● Support sales activities and perform other related tasks as assigned.

3. Coordination with Internal & External Parties

● Coordinate closely with factories in Japan, China, and the USA to ensure smooth production and delivery.

● Collaborate with other departments to ensure smooth order processing and delivery.

4. Logistics & Shipping Operations

● Work with logistics and shipping teams to arrange shipments and solve any delivery issues.

● Possess basic knowledge of logistics, including shipping processes, incoterms, and documentation flow.

Qualifications

  • Good command of English, both written and spoken.

  • Detail-oriented with strong organizational skills.

  • Able to handle multiple tasks and work under pressure.

  • Positive attitude and willingness to learn.

  • Basic knowledge of logistics or international shipping processes is a plus.

  • Recent graduates are welcome to apply; prior experience in sales support or customer service is an advantage.

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