Team Head of Corporate Banking Customer Relationship Management

2 weeks ago

Chatuchak, Bangkok, Thailand TMBThanachart Bank or ttb ทีเอ็มบีธนชาต หรือ ทีทีบี Full time ฿1,200,000 - ฿2,400,000 per year

Job Description

  • Monitor and support team to perform proactive business development and relationship management activities in order to enrich revenues generated to the Bank
  • Provide financial solutions to the clients
  • Maintain client satisfaction and retention
  • Minimize expected loss as well as operational costs through various types of products/ services of the Bank according to the Bank's Code of Conducts and BOT's Operational Standards
  • Assign work targets to subordinates in order to monitor performance and achievements
  • Allocate and monitor work activities of subordinates in order to align with the operational plan
  • Coach and advise subordinates on work activities and recommend work related problem solving solutions in order to complete the jobs in a timely manner
  • Evaluate subordinates performance and identify rooms for improvement in order to continuously improve work outputs
  • Design call plan/customer visit plan
  • Monitor sales performance & product mix under each ERM vs his/her account plan
  • Facilitate high level internal coordination (products, mid office, back office, boards)
  • Capture similar need patterns and feed back to PM for product development/ structuring
  • Keep abreast of key market and industry development affecting credit risk: understand business and industry thoroughly, as well as basic needs of players in the industry and market trend
  • Know inside out to the level you can predict the trend/ consequences from any change in environment
  • Advise & Control strategy on each account (execution of A/C plan)

Qualifications

  • Bachelor or Master's of business administration, finance, accounting, economics, engineering, mathematics.
  • 10  years in banking, relationship management, analyst, due-diligence
  • Driven, excellent listeners, pleasant manner, champion of change, high integrity, optimistic.
  • Team management, leadership under stress, change manager, objective coaching and developing, negotiation and persuasion.
  • Banking products, Managerial accounting, Finance, Macro economics, knowledge on local traditions.

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