Senior Quality Assurance Specialist

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands.At McCormick, we have over a 100-year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.KEY ROLES & RESPONSIBILITIESCo Manufactory auditing:Lead on risk assessment of co-packers risks and organize the audit planCorporate with co-packers for audit scheduleConduct the site audit at co-packersComplete the report and ensure the corrective action is completely done and compliance to the food safety standardsProjects handling:Project Leader for Valuable Claim of Product i.e. GFCP, Organic, Vegan, etc.Corporate with co-packers and ensure all food safety control parameters are complied with McCormick StandardsCorporate with QA in all markets zones to update the new requirements and food safety standardsCustomers Complaint Handling:Corporate with customer service team in US, Canada, EMEA and AUS to gather the complaint notification from customersCategorize the complaint risk and notice to co-packers. Follow up the action and ensure co-packers improve and comply to standardsWork with co-packers on the investigation of the complaint cause and ensure the corrective action and action plan at the co-packers is improvedProduction Inspection and Laboratory Proficiency Testing :Organize and perform the visit (announce and unannounced visits) co-packers on the production control in the production line, quality system and product controlComplete the visiting report and notice findings to co-packersLab PT Quarterly and summarized to ensure all Co-packers capabilities and abilities meet to Global & McCormick standards.Co-packers Training:Analyze and organize training programs for co-packers related to the improvement programsPerform the training to co-packers as trainers, Food Safety, Laws and Regulations, Quality Control and Standards, etc.Evaluate training to ensure co-packers are clearly understandPerform related QA works as assigned, Special projects as customer's expectation and regulation updateEDUCATION:Bachelor's Degree or higher in Food Science & Food Technology or related field.EXPERIENCE:At least 1-4 years' experience in food quality assurance management system e.g. establish, plan, maintain, improve the system and in multi-national company is an advantage.OTHER SKILLS & ABILITIES:Good knowledge in quality standard and regulation of food products for worldwide market.Good knowledge in quality system; GMP, HACCP, ISO, BRC, regulatory.Good Knowledge in quality assurance, quality management documentation, internal audit improvement tools and food law regulation.Able to build close relationship and working well with Thai suppliers and overseas customers.Good leadership competency, positive attitude, effective problem-solving ability, effective time management, decision making, organization skill.Good interpersonal and communication skill.Good in computer literacy and email skill.Good, details-oriented analytical and problem-solving skills.Able to travel in upcountry and overseas independently.Able to work both independently and as a team member.Work well under pressure to meet customers' requirement and deadline, positive thinking, self-motivate, innovative, systematic thinking.Positive thinking, self-motivate, strong leadership.Additional Position Specific Duties/Info :Handling, manage and communicate to co-packers including upstream co-packers.Comprehend Thai Kitchen products of 3 markets (us, Canada and EU) > 100 SKUs.Manage Microbiology testing plan for US products with co-packers.Analyze and evaluate score in statistics for co-packers.McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.