Assurance, Reporting, Sales and Investigation Team Lead

2 weeks ago


Pathum Wan, Bangkok, Thailand Prudential Life Assurance (Thailand) Public Company Limited Full time

Role and Responsibilities:

Capable of effectively managing both in-house and field fraud investigations, ensuring comprehensive oversight and coordination throughout all stages of the investigative process and monitoring/assurance tasks, including:

  • Lead Compliance quality assurance enhancement to strengthen the QA process
  • Oversight QA team and coordinate with HODs to ensure QA is complete as planed
  • Review and prepare QA reports
  • Oversight establishment and implementation of investigation procedures
  • Leading the meeting relates to fraud investigation and monitoring/assurance
  • Set up Sale Compliance program and/or procedure to prevent, monitor and detect any potential risk of mis-selling or misconduct.
  • Provide consultation to other departments and supervise Compliance team.
  • Oversight Compliance manual review and updating
  • Prepare and review Compliance reports and packs relating to fraud investigation and monitoring/assurance for RC, AC and EXCO.
  • Prepare annual Compliance plan and updating.
  • Liaise with Group Compliance for Compliance report, key risks monitoring and compliance annual plan

  • Facilitate other departments to complete the Fraud Risk Assessment template annually.

  • Any other job assignment by line manager or Head of Compliance.

Minimum Requirements (Qualifications and Experience)

  • Bachelor's degree in a relevant field
  • At least 5 years of experience in a life insurance compliance role
  • Solid background in external auditing
  • Strong knowledge of life insurance procedures and regulatory standards
  • Excellent English communication skills (written and verbal)

Key Attributes

  • Demonstrated leadership capability
  • Exceptional interpersonal and communication skills
  • High level of integrity, ethics, and confidentiality

Thank you for your job application with Prudential Life Assurance (Thailand) Public Company Limited.

To align with Prudential Group Employee Privacy Notice, candidate acknowledged the record and usage of candidate's personal details to Prudential Life Assurance (Thailand) Public Company Limited and its business partner for recruitment purpose.

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Refer to Prudential Life Assurance (Thailand) Public Company Limited's Privacy notice regarding recruitment at , and please be informed that company conducts criminal background checks for all positions during the hiring process.


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