Customer Service

2 days ago

Bangkok, Bangkok, Thailand Aspire Lifestyles Services (Thailand) Limited Full time

About Aspire Lifestyles Thailand

Aspire Lifestyles Thailand is a global leader in concierge and lifestyle services. We support high net worth individuals by providing personalized, premium services ranging from restaurant and hotel bookings to complex travel planning and exclusive lifestyle experiences worldwide.

Customer Service - Lifestyle Concierge (English Skills)

The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge service, including:

Important Notice for Candidates:
Before applying, please ensure you fully understand the following working conditions: This role operates on a shift schedule (5 working days per week). No fixed weekends off – workdays may fall on weekends and public holidays. Must be able to work night shifts (minimum 5 night shifts per month). 100% on-site at GPF Witthayu Towers – No WFH.

Responsibilities:

  • Handle customer requests on behalf of our clients via phone, email, and/or chat.
  • Research and fulfill requests in areas such as dining, entertainment, travel, sports & recreation (including golf), shopping, and unique requests.
  • Provide accurate and timely responses to inquiries and complaints.
  • Ensure compliance with contractual scope of services and communicate limitations in a positive manner.
  • Participate in meetings and training sessions to stay updated on client requirements.
  • Use web-based and computer-based programs to manage customer data and process requests.
  • Adhere to company and client policies when interacting with customers.
  • Protect all customer personal data and escalate any incidents when necessary.
  • Meet or exceed program performance metrics (attendance, quality, etc.).

Candidate Requirements:

  • Bachelor's degree in any field (New graduates are welcome).
  • More than 2 years of customer service or call center experience is a plus.
  • Fluent Thai speaker with a good command of English.
  • Interest in global lifestyle trends (shopping, sports, culture, travel, etc.).
  • Enjoy problem-solving and providing excellent customer service.
  • Strong organizational and administrative skills.

Location: GPF Witthayu Towers –

Benefits & Welfares

  • OT, Night Shift Allowance, Transportation Allowance
  • Work on shifts that are flexible for life.
  • Provident Fund % (สูงสุดตามกฏหมาย)
  • เบิกค่าเล่าเรียนบุตร
  • ตรวจร่างกายประจำปี
  • การอบรมพัฒนาทักษะ
  • ประกันชีวิต อุบัติเหตุและทุกพลภาพ 24 ชม. ทั่วโลก สูงสุด 72 เดือน
  • พักร้อนเริ่มปีแรกที่ 10 วัน โดยใช้ได้ตั้งแต่ผ่านทดลองงาน
  • สวัสดิการคนไข้ในโรงพยาบาลชั้นนำไม่จำกัดจำนวนวันการเบิก บริษัทจ่าย 100% สูงสุดถึง 600,000 บาท
  • เบิกค่ารักษาพยาบาลพร้อมค่าทันตกรรม ค่ารักษาพยาบาลคนไข้ใน ค่ายาจากคลีนิคและร้านขายยา
  • โบนัสประจำปี เงินรางวัลต่างๆ

  • Senior Customer Service Officer

    5 days ago

    Bangkok, Bangkok, Thailand TRANS OVERSEA SERVICE & TRANSPORT CO., LTD. Full time

    เจ้าหน้าที่ Senior Customer Service: Freight Forwarder : มีหน้าที่หลักในการเป็นศูนย์กลางการสื่อสารระหว่างบริษัทกับลูกค้า

  • Customer Service

    5 days ago

    Bangkok, Bangkok, Thailand Bangkok Bank Public Company Limited Full time

    Customer Service (Non Voice Agent)Handle inquiries & complaints from online channels2-3 year experience in Call Center/Customer ServicesGood command of EnglishResponsibilities:Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints...

  • Customer Service

    1 week ago

    Bangkok, Bangkok, Thailand PRTR Group Public Company Limited Full time

    More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people...

  • Customer Service

    2 days ago

    Bangkok, Bangkok, Thailand Tomorrowland Full time

    Are you looking for a flexible freelance role throughout the year? Tomorrowland is seeking enthusiastic freelancers to join our Customer Service team. You will help provide top-notch service to our community by answering questions via email quickly and professionally.What will you do?Respond to customer service emails (no invoicing or complex...

  • Customer Service

    7 days ago

    Bangkok, Bangkok, Thailand Land and Houses Bank Public Company Limited Full time

    Job summaryResponsible for leading a team of call center agents who handle inquiries, complaints, and service requests related to credit card products. This role ensures the delivery of high-quality customer service, compliance with regulatory standards, and achievement of performance targets specific to credit card operations.Key Responsibilities:Customer...

  • Customer Service

    5 days ago

    Bangkok, Bangkok, Thailand Webull Securities (Thailand) Co., Ltd. Full time

    Customer Service (6 Months Contract)Responsibilities:Proactively handle customers' enquiries (email/phone) on trading-related mattersRespond to customer inquiries, complaints, and issues via email or chat in a timely and professional mannerProvide accurate and up-to-date information about our products and services.Collaborate with other teams to resolve...

  • Customer Service

    1 week ago

    Bangkok, Bangkok, Thailand Fitcorp Asia Co., Ltd. Full time

    Fitcorp Asia Company Limited, established in 2002, is the founder of Aspire Coaching, a pioneer in personal health and fitness in Bangkok. This role offers hands-on exposure to integrated training, physiotherapy, and metabolic health systems within a supportive, high-performance team culture. You will gain real-world experience, work closely with industry...

  • Customer Service

    2 days ago

    Bangkok, Bangkok, Thailand CBRE (Thailand) Co., Ltd. Full time

    RESPONSIBILITIES;Greet residents and guests with a warm and friendly demeanor.Assist residents with various requests, including reservations, transportation, and event planning.Manage incoming and outgoing mail and packages.Coordinate with maintenance and housekeeping staff to address resident concerns.Maintain a clean and organized lobby area.Provide...

  • Customer Service Operations

    5 days ago

    Bangkok, Bangkok, Thailand Shopee (Thailand) co., Ltd. Full time

    Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and...

  • Customer Services Representative

    1 week ago

    Bangkok, Bangkok, Thailand Hilti (Thailand) Ltd. Full time

    Location: Bangkok, ThailandWhat's the Role?We're looking for a proactive Customer Services Representative who is responsible for providing the essential staff and customer support to ensure that the highest possible service level is provided to our customers.Who is Hilti?If you're new to the industry, you might not have heard of us. We provide leading-edge...