Key Account Management Executive
5 days ago
What You'll Do
Brand Management:
- Serve as the primary point of contact for assigned brands.
- Build and maintain strong client relationships.
- Understand client business objectives and develop customized e-commerce strategies.
Operations & Execution:
- Manage all aspects of account operations, including contract management, invoicing, and order fulfillment.
- Develop and execute marketing plans, including awareness campaigns, conversion strategies, and social media initiatives.
- Manage project timelines and ensure timely delivery of all deliverables.
- Oversee customer retention and contract renewal efforts.
E-commerce Expertise:
- Stay abreast of the latest e-commerce trends and best practices in the Thai market.
- Leverage your knowledge of e-commerce marketplaces in Thailand to optimize client performance.
- Provide guidance on e-commerce operations, including product listing optimization, pricing strategies, and customer service.
Content & Creative:
- Brief internal teams (e.g., creative, content) on campaign requirements.
- Provide input on creative concepts for advertisements, shop decorations, and other marketing materials.
- Co-ordination with affiliate team to provide KOLs project align to customer expectation
Live Commerce:
- Manage live commerce operations, including script confirmation, product receiving, and order fulfillment.
- Be a point of contact to manage customer and improve Live commerce performance including run the report, Live suggestion, Ads suggestion on live
Logistics & Fulfillment:
- Coordinate product shipments between clients and fulfillment centers.
Collaboration:
- Collaborate closely with the Performance Marketing team (AS Team) to optimize advertising campaigns.
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1 years of experience in Key Account Management or a related field
- Strong written and verbal English communication skills
- Excellent organizational skills and attention to detail
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Creative office at Emporium (located at BTS Phrom Phong)
- Work hard, play harder office
- Competitive Salary
- Performance Review ( 2 times per year )
- Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
- Annual Paid Leave
- Compassionate Leave
- Health Insurance
- Social Security
- Discount for Fitness Gym at EmQuartier
- Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
- Work in professional and dynamic environment
- Good chance to explore new trends in a digital market
- Opportunity to learn most advanced advertising technology platforms
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