Key Account Management Executive

5 days ago


Bangkok, Bangkok, Thailand AnyMind Group Full time
As a Key Account Management Executive at AnyMind Thailand, you will play a pivotal role in managing key client relationships and driving their e-commerce success. You will be responsible for overseeing all aspects of assigned brand accounts, from initial onboarding and contract negotiation to ongoing account management and performance optimization.
What You'll Do

Brand Management:

  • Serve as the primary point of contact for assigned brands.
  • Build and maintain strong client relationships.
  • Understand client business objectives and develop customized e-commerce strategies.

Operations & Execution:

  • Manage all aspects of account operations, including contract management, invoicing, and order fulfillment.
  • Develop and execute marketing plans, including awareness campaigns, conversion strategies, and social media initiatives.
  • Manage project timelines and ensure timely delivery of all deliverables.
  • Oversee customer retention and contract renewal efforts.

E-commerce Expertise:

  • Stay abreast of the latest e-commerce trends and best practices in the Thai market.
  • Leverage your knowledge of e-commerce marketplaces in Thailand to optimize client performance.
  • Provide guidance on e-commerce operations, including product listing optimization, pricing strategies, and customer service.

Content & Creative:

  • Brief internal teams (e.g., creative, content) on campaign requirements.
  • Provide input on creative concepts for advertisements, shop decorations, and other marketing materials.
  • Co-ordination with affiliate team to provide KOLs project align to customer expectation

Live Commerce:

  • Manage live commerce operations, including script confirmation, product receiving, and order fulfillment.
  • Be a point of contact to manage customer and improve Live commerce performance including run the report, Live suggestion, Ads suggestion on live

Logistics & Fulfillment:

  • Coordinate product shipments between clients and fulfillment centers.

Collaboration:

  • Collaborate closely with the Performance Marketing team (AS Team) to optimize advertising campaigns.
Who You Are
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • At least 1 years of experience in Key Account Management or a related field
  • Strong written and verbal English communication skills
  • Excellent organizational skills and attention to detail
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Why You'll Love It
  • Creative office at Emporium (located at BTS Phrom Phong)
  • Work hard, play harder office
  • Competitive Salary
  • Performance Review ( 2 times per year )
  • Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
  • Annual Paid Leave
  • Compassionate Leave
  • Health Insurance
  • Social Security
  • Discount for Fitness Gym at EmQuartier
  • Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
  • Work in professional and dynamic environment
  • Good chance to explore new trends in a digital market
  • Opportunity to learn most advanced advertising technology platforms
Our Thailand Office
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