Senior Officer Sales Support
2 weeks ago
Department: Supply Chain Management (SCM)
Location: SM Tower, Bangkok
Working Policy: Onsite
Key Responsibilities:
Customer Order Management
Input customer orders into SAP based on information received via email or customer systems.
- Coordinate with relevant departments to ensure product pricing is accurate and consistent between customer purchase orders and SAP records.
- If discrepancies are found, work with responsible teams to adjust pricing accordingly.
- Liaise with the Distribution Center (DC) to confirm delivery dates and coordinate with the logistics team to ensure successful delivery.
Employee Sales Coordination
Support internal product sales to employees during designated sales periods.
Product Requisition Handling
Process product requisitions from internal departments via SAP.
- Coordinate with related teams to ensure successful delivery of requested items.
Customer Service Support
Perform other assigned tasks to support the Customer Service function.
Computer and Analytical Skills
Proficient in Microsoft Excel and PowerPoint.
- Able to analyze data and generate reports effectively.
- Bachelor's degree in Business, Supply Chain, Logistics, or related field.
- 1–2 years of experience in order processing, customer service, or supply chain operations (fresh graduates with internship experience are also welcome).
Skills:
Basic knowledge of SAP or similar systems (training can be provided).
- Good command of Microsoft Excel and PowerPoint.
- Strong attention to detail and accuracy.
- Good communication and coordination skills.
- Service-minded and able to work well with cross-functional teams.
- Able to communicate in Thai and basic English (for internal coordination and system use).
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