Customer Service-online Marketing
7 days ago
**จังหวัด** กรุงเทพมหานคร (เขตพญาไท)
**อัตราค่าจ้าง** 18,000 - 25,000 / เดือน
**รูปแบบงาน** งานประจำ (Full Time)
**อัตรา** 1
สมัครงาน
- เก็บงาน
- พิมพ์
- แชร์
**รายละเอียดงาน**
1. Reply and deal with online inquiries from users in a timely manner, do a good job in daily online message processing, and answer customers' questions about the company's products, such as: course products, foreign teachers, appoint trial class, APP usage methods, etc.;
2. Familiar with ERP/CRM operations, improve customer information and input it into the system, collect user information, reservation information, etc., and do a good job of connecting with sales team
3. Comply with customer service specifications, processes and systems, improve the feedback and resolution process of common customer problems, and optimize customer service quality in an all-round way.
4. Have a certain inductive ability, and can self-optimize and improve script;
5. Co-ordinate with third parties e.g. supplier, agency to delivery offline marketing materials and activities in timely manner and effective results.
**คุณสมบัติผู้สมัคร**
- College degree or above, proficient in online communications;
- Prefer experience in Admin page at least 1-5 years
- Can communicate in English
- Able to accept the shift system (9am-6pm, 5 working days a week, 2 days off but not fixed), customer service and logistics experience are preferred;
- Proficiency in office software such as excel, word, etc.
- Treat the work seriously and carefully, have a strong sense of responsibility, a strong sense of purpose, a good team cooperation ability, and a good sense of service;
- Curious for knowledge, willing to learn new tools and platforms to achieve self-improvement.
- Can start working immediate will be advantage.
**สถานที่ปฏิบัติงาน**
บริษัท เฮลโลเวิลด์ เอ็ดดูเคชั่น ออนไลน์ (ประเทศไทย) จำกัด
**วิธีการรับสมัครงาน**
Tel./ID Line : 098-830-2114 คุณกิ๊ก
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