IT Support

**Main objectives and Summary** - Responsible for overall IT support for ATA users. - Deliver efficient IT support service. - Maximize security and availability of ATA infrastructure. - Ensure SLA for incidents and established procedures are respected. - Provide IT administration and service IT-Support for Bangkok based users working for International Banks...

**Main objectives and Summary** You will be working within a team performing web developments for HQ company, National Bank of Canada. - Ensure level 1 and level 2 support resources are informed of new functionalities and releases - Coordinate between stakeholders to ensure everyone (including the end user) is informed of issues, including impact, severity,...

**Main objectives and Summary** - Manage incidents, work orders, changes and Jira requests on Windows and VMWare platforms for our sponsors. - Accountable for configuration, installation, integration and operating support systems on Windows and VMWare platforms. - Propose recommendations for increasing stability of managed systems - Keep documentation and...

Provide IT administration and service IT support for International Banks in a different time zone within a centralized shared service center in Bangkok. - Provide first and single point of contact (SPOC) for global end-users pertaining to new/previously reported IT issues and resolutions to increase productivity. - Work remotely with local IT, development...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

**Main Objectives and Activities** - A full-time daytime position, 12hrs shift with break, 3-4 days/week to handle Technical Support Line including weekends and public holidays. - Follow up and monitoring incidents and escalate as per agreed SLA and established procedures. - Rigorously monitor production work and report delays/errors. - Make requests from...

**Main objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Collaborate with the business lines and support product owners in eliciting business needs, moderating workshops and conducting interviews. - Support the identification, verification, and documentation...

**Main Objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Ensure level 1 and level 2 support resources are informed of new functionalities and releases - Coordinate between stakeholders to ensure everyone (including the end user) is informed of issues,...

**Responsibilities**: - Work closely with team members (QA, BA, Developers, Release manager and partners) to design, develop, improve, test execution and deliver high quality products. - Create detailed, comprehensive and well-structured test plans and test cases. - Design, develop, improve, maintain and execute the automation scripts. - Hands-on manual...

**Thank you for your kind interest in ATA-IT.** We might not have any job openings in the area of your expertise at the moment, which is why you are now here! Please send your resume to us and make sure your specialized experience/requirement(s) can be identified in your profile. Once we have an open job opportunity that matches with your experience, we...