IT Support

**Main objectives and Summary** - Responsible for overall IT support for ATA users. - Deliver efficient IT support service. - Maximize security and availability of ATA infrastructure. - Ensure SLA for incidents and established procedures are respected. - Provide IT administration and service IT-Support for Bangkok based users working for International Banks...

**SALES SUPPORT ADMINISTRATOR** PALO IT is a software development and consulting company with a strong focus on digital innovation. Started in Paris in 2009 and with offices in France, Singapore, Hong Kong, Mexico, Australia and Colombia we are looking for a HR Leader to join our brand Thailand business unit. As an digital innovation and consulting firm,...

Provide IT administration and service IT support for International Banks in a different time zone within a centralized shared service center in Bangkok. - Provide first and single point of contact (SPOC) for global end-users pertaining to new/previously reported IT issues and resolutions to increase productivity. - Work remotely with local IT, development...

**Main objectives and Summary** - Manage incidents, work orders, changes and Jira requests on Windows and VMWare platforms for our sponsors. - Accountable for configuration, installation, integration and operating support systems on Windows and VMWare platforms. - Propose recommendations for increasing stability of managed systems - Keep documentation and...

**Main Objectives and Activities** - Working on 11hr shift to handle Technical Support Line including weekends and public holidays. - Act as single point of contact for all parties involved in the Major Incident, such as users and support group. And be able validate the Major Incident according to its Severity and business impact - Follow up and monitoring...

As a Senior Unix system administrator to support National Bank means acting as a Unix platform expert. It is through your leadership, your autonomy, your high-level expertise and your knowledge of automation that you will have a positive impact on the productivity of the team. **Main Responsibility**: - Act as a reference expert in all aspects of AIX...

**Main objectives and Summary** - **Work from Tues - Sat and may need to be on-call during Sunday and Monday (24*7)**: - Participate in the administration and support of database management systems, as well as documentation - Performance Tuning of MSSQL DBs in Financial Application area - Support developers in the design, development and deployment of...

**Job description**: - Working days: Tuesday - Saturday - Working hours: 7.00 to 16.00 (Or - 11.00 to 20.00) - Application and technological support of the Murex Software - Monitor the End of Day process of Murex - Suggest improvements and automation of the EOD process - Raise the risks / issues with mitigation plans and solutions - Produce various reports...

**Responsibilities** - Requirements Gathering & Analysis: Collaborate with stakeholders to understand business requirements, challenges, and objectives. Translate business needs into detailed user stories and technical requirements. - Solution Design: Work with Salesforce architects and developers to design scalable and efficient Salesforce solutions that...

**Position type** : Full time **Place of work** : Bangkok, Sathorn district **Department/Function** : E-payment Department **Reporting to Title** : Project Manager **Mission**: **Key Responsibilities**: - Participate to E-Payment projects: ATM or EDC new features, Credit cards or new cards features, integration to new network (Union Pay, JCB) or...

**Main Objectives and Activities** - A full-time daytime position, 12hrs shift with break, 3-4 days/week to handle Technical Support Line including weekends and public holidays. - Follow up and monitoring incidents and escalate as per agreed SLA and established procedures. - Rigorously monitor production work and report delays/errors. - Make requests from...

Responsible to keep Flexcube Data base available 24/7. - Make sure all required stand by data bases available for any failover incidents - Proactively Review, prepare, and execute regular monitoring and house keeping activities of Flexcube data base (along with its objects) to ensure efficient working condition of data base. - Review, test and release any...

**Deskside Support Engineer** **CAREER SUMMARY** **RESPONSIBILITIES** Act as a lead technician in the performance of Onsite Support activities. Perform complex installations and configurations of desktops, laptops, mobile devices and associated Peripherals and related software. Implement change related to BAU or Project of Onsite Service Delivery like...

ศึกษาและทำความเข้าใจ Software Package ที่กำหนดใช้ในองค์กรเพื่อนำมา ใช้กับงานได้อย่างเหมาะสมและมีประสิทธิภาพ -...

**Main objectives and Summary** - Have a direct impact on the customer experience - Resolve escalated complex or sensitive inquiries from both internal and external clients and ensure they are satisfied with the solutions and quality of service offered - Act as a liaison between our delivery squads and operations teams, effectively communicating in both...

**Main Objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Ensure level 1 and level 2 support resources are informed of new functionalities and releases - Coordinate between stakeholders to ensure everyone (including the end user) is informed of issues,...

**Main Objectives and Activities** - **Salesforce Development **Design and develop scalable Salesforce solutions, including Apex classes, Lightning Web Components (LWC), Visualforce pages, Aura components and other platform tools to meet business requirements. - **Customization & Configuration**:Customize Salesforce by creating objects, fields, validation...

Job DescriptionAre you driven by the thrill of deciphering data? Do you excel at crafting intricate data analytics solutions that propel businesses forward? We invite you to embrace an exciting challenge as a Business Intelligence (BI) Analyst, partnering with a prestigious global organization to unveil insights that shape strategic decisions. About the...

**Who We Are** **Build. Scale. Sustain.** PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right.**We're proud to be a World Economic Forum...

**HR ADMIN** PALO IT is a software development and consulting company with a strong focus on digital innovation. Started in Paris in 2009 and with offices in France, Singapore, Hong Kong, Mexico, Australia and Colombia we are looking for a HR Leader to join our brand Thailand business unit. As an digital innovation and consulting firm, we are always...