Outlet Manager

1 week ago

ปทมวน กรงเทพฯ, Thailand Siam Piwat Co., Ltd. Full time

To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team.
To contribute to a good economic and human resources management of the restaurant, and maintaining high moral and grooming standards.
To increase our regular clientele by networking and obtaining repeat custom.
To maintain service standards and contribute to the briefing.
To manage, drive and develop all service staff.
To actively supervise restaurant open/close check lists.
To make contribute to staff interviews and recruitment.
To ensure the smooth guest service and operation in the restaurant.
Conduct monthly report with stewarding regarding inventory and breakages.
To take orders, and drive the high level of service and ensure guest satisfaction.
To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place.
To ensure the banking and billing are completed accurately at all times, followed by daily reports.
To ensure the attendant record of staffs are completed with timeline and coordinate with HR for staff s benefits, recruitments, other relates.
To liaise with suppliers in order to ensure that the restaurant is always adequately stocked (linen, chemicals etc).
To make a request special order through BOC/PWF.
To actively supervise training sessions to ensure that staff can perform their duties correctly.
To supervise and support the restaurant reservations, festive and private event coordination.
Other duties as assigned by General Manager.
Previous experience in luxury hospitality business is a must.
Experience in establishing recruitment, training and leadership systems.
Prior restaurant management position in luxury environment context. Preferably in hotel & high-end F&B brand.
Strong organization and communication skills, both verbal and written.
Strong problem-solving skills, adaptable to change and driven to achieve results.
Exceptional coaching skills, strong decision making, action planning and prioritization skills.
Ability to work as a team.
Knowledge of safety, quality control and cost control.
Commitment to provide the highest level of support and quality service.

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