Uld Planning Manager
1 week ago
ABOUT UNILODE
POSITION OVERVIEW
The ULD Planning Manager will be taking the lead to:
- Manage several regional Planning Leads, define and implement business process improvements and standardization in ULD Planning domain.
- Improve ULD Management Service Quality, Customer Satisfaction and Dispo performance/ ULD utilization.
- Act as key point of escalation for Customer Success Managers, Planning Leads and Customer counterparts.
- Identify customer pain points and improvement areas through data analysis, summarize and present insights and drive continuous improvement programs.
GENERAL RESPONSIBILITIES
- Lead ULD Planning and Dispositioning teams to improve business processes in order to maintain and elevate service quality for Unilode Aviation Solution Customers.
- Stay on top of customer networks within sphere of responsibility. Ensure to stay always up-to-date about flight schedules, aircraft in operations, ULD requirements, ULD fleet composition, critical stations, etc to ensure that Planning Leads and Planners maintain right focus at all times
- Timely escalate issues that hinder effective global ULD planning and dispositioning
- Serve as an internal and customer escalation point for complaints and service failure recovery
- Implement effective operational process to manage ULD Management domain and allow for future growth
- Continuous operational analysis (quantitative and qualitative), making sure that corrective actions are carried out in line with the standard operating procedure.
- Manage operational budget and expense in ULD Management domain
- Evaluate and drive Global utilization to balance network and to support global ULD fleet management strategy
- Proactively drive and coordinate ULD balancing action adhering to the agreed operational requirement, including pooling synergies and asset utilization, cross transfer across the network.
- Coordinate actions/ improvement initiatives with peers (such as but not limited to. Ground Services Team, Customer Success Manager/Coordinator, Repair Coordinator, Fleet Manager, CAPEX/S&OP and Digital Team/IT) to continuously develop and improve ULD Management service and to solve specific customer pain points
- Coordinate new customer implementation for the Planning domain, adapt to the dynamic requirement to seamlessly achieve the deadline and target
- Develop, implement and update procedures and policies to document SOP of network optimization
- Maintain professional relations within the industry and improve customer satisfaction
- Additional duties as assigned.
QUALIFICATIONS
- Bachelor/Master's degree
- Minimum 8-10 years of work experience, thereof
- Minimum of 5 years of Aviation Industry, Air Cargo and ULD Planning.
- Minimum 2 years Leadership experience ideally in Network Planning or Operations Control environment
- Minimum of 3 years of project management experience
- Demonstrated success in a high pressure, dynamic, fast-paced environment
- Excellent verbal and written communication skills in English
- Passion for Customer Service.
- Very strong analytical skills and able to maintain accuracy under pressure.
- Excellent problem-solving skills.
- Proficient use of MS-Office (Word, PowerPoint and Excel)
- Hypothesis driven work approach, ability to infer “so what” from data analysis
- Ability to tell story/insights in presentation to internal and external stakeholders
- Flexible, agile, adaptable and self-motivated.
- Excellent organizational and team management skills.
-
Officer, Uld Planning
21 hours ago
ปทุมวัน, กรุงเทพมหานคร, Thailand Unilode Aviation Full timeDescription: The Officer, ULD Planning is responsible for balancing ULD stock levels across customer networks to meet scheduled and ad-hoc operational demands. This role involves monitoring airline schedules, raising disposition requests, and collaborating with stakeholders to optimize ULD utilization while maintaining service quality and compliance. **Key...
-
Uld Planning
5 days ago
กรุงเทพมหานคร, Thailand Unilode Full timeABOUT UNILODE POSITION OVERVIEW The ULD Planning & Dispositioning Lead will be taking the lead to: - Improve ULD Management Service Quality and Customer Satisfaction - Drive and improve ULD rebalancing activities in pooling operations - Deploy and monitor business process transition and continuous improvement GENERAL RESPONSIBILITIES - Lead ULD Planning...
-
Officer, Uld Planning and Dispositioning
2 weeks ago
กรุงเทพมหานคร, Thailand Unilode Full timeUnilode owns and manages the world’s largest fleet of approximately 160,000 unit load devices (ULDs), for use in the aviation industry, and owns and operates the largest global network for the maintenance and repair of ULDs and inflight food service equipment. Unilode provides management, repair, short term leasing and digitalisation solutions to over 90...
-
Uld Planning
5 days ago
กรุงเทพมหานคร, Thailand Unilode Full timeABOUT UNILODE POSITION OVERVIEW The ULD Planning & Dispositioning Officer is responsible for maintaining balanced ULD stock at all stations on the customer network to meet scheduled and ad hoc ULD requirements of the company’s customers, achieving optimum utilization of ULD. GENERAL RESPONSIBILITIES - Monitor airline schedules, traffic and ULD...
-
Special Uld Service Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Unilode Full time**About Unilode** **Position Overview** The Special ULD Service Manager will manage and coordinate the work of cross-functional teams managing end-to-end Special ULD Service domain at Operations Control Center (OCC). Key elements of the role are to evaluate service quality, enhance commercial opportunity and operational improvement. This individual will...
-
Senior Officer, Special Uld
5 days ago
กรุงเทพมหานคร, Thailand Unilode Full time**About Unilode** **Position Overview** This position will be responsible for the day-to-day management of special ULDs, including cool containers, other special ULDs, and accessories that are part of ULD management contracts. The role involves executing and maintaining global standards for Special ULD Management while suggesting improvements, ensuring...
-
Special Uld Services Coordinator
2 weeks ago
กรุงเทพมหานคร, Thailand Unilode Full time**About Unilode** **Position Overview** The Special ULD Services Coordinator is responsible for the end-to-end management of special ULDs which are part of ULD management contracts (such as passive cool containers, other special ULDs), maintain balanced ULD stock at all stations on the customer network and strive for an optimal ULD utilization and ensure...
-
Customer Success Supervisor
6 days ago
กรุงเทพมหานคร, Thailand Unilode Full time**About Unilode** **Position Overview** The Customer Success Supervisor is a senior Customer Success Coordinator and transformational leader who is responsible for realizing continuous improvements. They focus on further enhancing our customer success for the Unilode community at their assigned station(s) through taking charge, resolving issues...
-
Network Control Coordinator
2 days ago
กรุงเทพมหานคร, Thailand Unilode Full timeABOUT UNILODE POSITION OVERVIEW The Network Control Coordinator will help Unilode create stock transparency in the global network by suggesting, driving and monitoring network rebalancing (both intra and inter-airport). This individual will drive implementation of standard data and maintenance for ULD inventory, lead & manage ULD network imbalances, and...
-
16 Week Temporary Staff
1 week ago
กรุงเทพมหานคร, Thailand Unilode Full time**About Unilode** **Position Overview** Responsible for airline schedule and ULD messages data entry and processing in Unilode ULD Management System (UMS). **General Responsibilities** - Timely processing of flight schedule, ULD message and movement data - Data validation, and cross reference check to ensure data accuracy across systems. - Flag /...
-
Messaging Control Coordinator
1 week ago
กรุงเทพมหานคร, Thailand Unilode Full time**About Unilode** **Position Overview** The Message Control Team is responsible for ensuring data accuracy in the system associated to worldwide ULD management and control. Key to service delivery. Manned 24/7, 365 days per year, it is here that our global inventory is monitored and shifted around to ensure that our customers have access to the ULDs they...
-
Planning Manager
4 weeks ago
คลองเตย, กรุงเทพมหานคร, Thailand PRTR Full timeOur client holds a prominent position in the food manufacturing industry. **Key Responsibilities** - ** Overall manage Production and Material Planning** - Defining and optimizing Supply Chain function process flow. - Setting up Supply Chain function dept KPI and monitoring the achievement. - Motivating and training subordinates to achieve site functional...
-
Planning Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Dentsu Aegis Network Full timeThe purpose of this role is to manage a team of media planners and assist the Account Director on a day to day basis. This is to ensure that their teams are delivering plans that deliver against client objectives whilst balancing agency trading objectives Job Title: Planning Manager **Job Description**: Key responsibilities: Effectively runs the day to day...
-
Planning Manager
3 days ago
กรุงเทพมหานคร, Thailand Dentsu Aegis Network Full timeThe purpose of this role is to manage a team of media planners and assist the Account Director on a day to day basis. This is to ensure that their teams are delivering plans that deliver against client objectives whilst balancing agency trading objectives. Job Title: Planning Manager **Job Description**: - Manages team members in order to deliver their...
-
Planning Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Dentsu Aegis Network Full timeThe purpose of this role is to be responsible for the smooth running of accounts and campaigns in the group, whilst managing and coaching the junior direct reports Job Title: Planning Manager **Job Description**: Job Descriptions - Effectively runs the day to day planning on key accounts - Builds and develops media owner relationships in order to drive...
-
Planning Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Dentsu Aegis Network Full timeThe purpose of this role is to be responsible for the smooth running of accounts and campaigns in the group, whilst managing and coaching the junior direct reports Job Title: Planning Manager **Job Description**: - Job Description- Key responsibilities: - Effectively runs the day to day planning on key accounts - Builds and develops media owner...
-
Planning Manager
1 week ago
กรุงเทพมหานคร, Thailand Dentsu Aegis Network Full timeJob Title: Planning Manager **Job Description**: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in order to drive market leading planning for clients Works with other departments to ensure a campaign goes live on time through the use of best practice and adherence to Service Level Agreement’s Uses...
-
Planning Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Dentsu Aegis Network Full timeJob Title: Planning Manager **Job Description**: The role of Media Planning is to design the effective integrated media recommendation both offline & online according to client’s objective of each campaign. Experience in the area of media advertising would be an advantage Regular Work - To use media tools in proper way for effective analysis. - To...
-
Planning Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Dentsu Aegis Network Full timeThe purpose of this role is to provide support to the senior team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly and to plan. Job Title: Planning Manager **Job Description**: Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in...
-
Planning Manager
2 days ago
กรุงเทพมหานคร, Thailand Dentsu Aegis Network Full timeThe purpose of this role is to provide support to the senior team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly and to plan. Job Title: Planning Manager **Job Description**: Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in...