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As the Business Development Manager you will have the responsibility of not only selling the courses listed in our program catalog, but also customizing training solutions on an ad hoc basis for individual clients. This will require performing needs analysis to determine the specific training needs of each client. You will be responsible for gathering information about the company's goals, challenges, and opportunities, as well as analyzing the current skill level of their employees. Armed with this information, you will then propose, together with the programme management team, a tailor-made solution that is customized to meet the specific needs of the client.
In addition to the Executive Education Program, we also offer a Certificate in International Hotel Administration that is specifically designed for hospitality employees. This certificate program provides a great educational tool for hotel managers and owners who are looking to upskill their employees and create a more loyal and productive workforce.
As the Business Development Manager you will have the opportunity to sell this certificate program to prospective clients who are looking to invest in their employees' education and development. This is a great opportunity for you to make a real impact on the hospitality industry and to help shape the future of the workforce.
**Key Accountabilities**
Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels team members always find new ways to look after the business, their guests, and their colleagues.
**_
Within this, the key responsibilities for this position are to:_**
- Working with the Chief Operating Officer (COO) to develop a growth strategy focused both on financial gain and customer satisfaction.
- Develop and implement sales strategies to achieve the targets for the Executive Education Programs and the Certificate Programme.
- Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts for the portfolio of AIHM.
- Manage sales pipeline and ensure that sales goals are met on a monthly and quarterly basis.
- Build and maintain relationships with prospective clients and key stakeholders in the hospitality and services industry.
- Identify potential customers and develop a targeted approach to reach them.
- Work closely with the marketing team to develop and execute effective marketing campaigns that will support sales efforts.
- Deliver presentations and proposals to prospective clients and follow up on leads in a timely manner.
- Collaborate with the program management team to ensure that all customer needs are met, including customizing programs to meet specific client requirements.
- Prepare sales contracts ensuring adherence to law-established rules and regulations.
- Provide trustworthy feedback and after-sales support.
- Keep up-to-date with industry trends, market developments, and competitor activity to ensure that the company's offerings remain competitive and attractive to customers.
- Provide regular reports on sales activities and outcomes to senior management.
- Ensure that the AIHM brand is positioned within the marketplace.
- Maintain accurate management status reporting on business results, and associated action planning.
- Ensures an up-to-date knowledge on all AIHM product and service offerings, including promotions. In addition, to be familiar with the products, services, rates new developments of our key competitors, and an awareness of general industry trends.
- Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset.
- Ensure that all administration work is processed quickly and efficiently
**Qualifications**:
**_ Key qualifications and experience required._**
- A bachelor's degree in sales, marketing, or a related field.
- Proficiency in English and Thai.
- Excellent communication skills, both verbal and written.
- Proven experience in sales and business development, preferably in the education industry or/and the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders.
- Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
- Demonstrated ability to work independently and as part of a team.
- A results-oriented mindset with a proven track record of achieving sales targets.
- Proficient in Microsoft Office Suite and CRM software.'
- Understands the market and its competitors both locally and internationally
- Be self-motivated, a strong team player and able to work and adapt under pressure
**_ Additional personal attributes including; skills, qualities or behaviors._**
Collaboration
- They have the ability to plan and prioritise work in order to achieve targets and deadlines
- They can
