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Livestream Operations Manager

2 weeks ago


กรงเทพมหานคร, Thailand TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

We are looking for passionate and talented people to join the LIVE Operations team and support in our mission to inspire creativity and bring joy.

The LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.

**Responsibilities**:
1. Sourcing of new Live Creators to onboard onto the platform
a. In App - via data analysis of trending, value generating Live Creators.
b. Bringing in Live Creators outside of the Livestreaming ecosystem to succeed in LIVE
c. Good mix of expert Live Creators from rival apps & high value creators across other verticals
2. Development of Live Creator growth plans
a. Cultivate strong relationships with Live Creators
- Strong understanding and capability of LIVE streaming market - in relation to KOL Agencys & MCNs.

b. Key tasks for Live Creators to complete
c. Support via resource allocation (visibility, traffic, marketing)
d. Direct guidance, consultations and advice to facilitate growth depending on the lifecycle of the Live Creators
- Celeb/SuperStar/Influencer
- Novice, Intermediate, Advance

e. Showcase incremental growth of key metrics including revenue & watch UV.
f. Achieve Live Creator probation pass rate basis key metrics to be achieved within the first 2 months
3. Education
a. Create workshops to show Live Creators how to improve
b. Internal rules and regulations per vertical
4. Activity in the Ecosystem
a. Custom campaign creation
b. Active participation in existing campaigns
c. Active PK participation
d. Build strong showcase of Live Creators to expand the perception and marketing of LIVE
e. Minimum core KPI for GLR, Duration
f. Income Target achievement via content based solo LIVE
5. Policy support
a. Support Agencies in ban/unban issues
b. Account support

**Qualifications**:
1. Bachelor's degree or above. Min. 5 years' experience in content, marketing or partnerships roles in tech & media industry.
3. Experience in building and managing a team from scratch is preferred.
4. Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.
5. Strong analytical skills and data-driven.
6. Good communications and interpersonal skills, able to work in an international and diverse environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.