Guest Service Agent

2 weeks ago

พทยา ชลบร, Thailand Minor International Full time

**Company Description**

AVANI offers relaxed comfort and contemporary style in city and resort destinations to guests who value the details that matter.

Whoever our guests may be, AVANI offers a product to suit them. Whether it’s business travelers in town for a meeting, a family on vacation, or a company looking for a conference location, AVANI will be suited to a range of hotels and resorts in cities, beach resorts and mountain retreats. There is something to suit every different customer.

As a Guest Service Agent, Residences you will be responsible for ensuring that all occupants data is up to date and visitor logs are well maintained. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

**Qualifications**
- Vocational School in hotel management
- Previous experience in Front Office is preferred
- Good understanding of Front Office Systems
- Good communication skills
- Good English and Korean, both written and spoken

**Additional Information**

Thai - Korean Nationality

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