Guest Service Agent

2 weeks ago

พทยา ชลบร, Thailand HPL Hotels and Resort Full time

Hard Rock Hotel & Cafe Pattaya is looking for a **Guest Service Agent** to be another member of our team and be a part of this cultural icon. As a member of our team, you need to be good at your job, have a passion for it, be who you are and able to work within the company values.

Guest Service Agent will be responsible for the roles and possess the following qualifications.

**Job summary**
- To provide unique, memorable and professional service to every guests reflecting the image of Rock n’ Roll and relax
- To be always extend friendly and caring service to every guest that walks through our door
- To provide information regarding the hotel’s facilities and services
- To check in/out guests in accordance with establish standards
- To take care all VIP guests while staying at hotel and coordinate about transportation from hotel to airport
- To maintain guest history record for VIP returns and executive floor guests
- To give memorable service to guests for other area e.g. Club Lounge, Business Center, Front Service, etc.

**Requirements**:
**Qualifications**
- **THAI**Nationality age not over 35 years.
- High proficiency in Microsoft Excel and Microsoft Words and PowerPoint Presentation.
- At least 6 months to 1 year in a similar position either in four or five star hotel.
- Ability in leading, guiding, training, and motivating team members.
- Enthusiastic service-oriented attitude with good interpersonal skills.
- Outgoing & cheerful personality with self-confidence.
- Posses strong negotiation and problem solving skills.
- Excellent English communication skills - non negotiable.
- Excellent organizational and time management skills, with the ability to set priorities for self and others.
- Ability to handle all kind of challenges, especially with foreigner.
- Know and adhere to the following policies & procedures:

- Rebates
- Cash advance
- Travelers cheque
- Credit Cards
- Paid out
- Refund
- Fully Vaccinated.

**Amplify Your Hospitality Career**

**At Hard Rock Hotel Pattaya**
Passionate, Irreverent, Democratic, and Unpredictable. This is what makes up WHO WE ARE at Hard Rock Hotel® Pattaya. We are constantly searching for ways to deliver Amplified Service with our actions and attitude. If you have a passion for creating great guest experiences while being yourself, check out our career openings. Let’s make sweet music together.

Hard Rock Hotel Pattaya is managed by HPL Singapore. We operate with the love of Music, passion for life, and delivered with a belief in our credo Love All, Serve All. We are a part of the global Hard Rock brand, Hard Rock International is one of the most globally recognized companies in the world and has venues in over 74 countries; Cafes, Casinos and Hotels. Hard Rock is also known for its collectible fashion and music-related merchandise, memorable dining experiences, Hard Rock Live performance venues and more. which started from Hard Rock Cafe in London in 1971.

Please note that the job postings on this website or accessed through this tool for Hard Rock Hotel & Cafe Pattaya are with Seaside Hotel (Thailand) Co.,Ltd. as the prospective employer.

  • Guest Service Agent

    2 weeks ago

    พัทยา, ชลบุรี, Thailand Minor International Full time

    **Company Description** AVANI offers relaxed comfort and contemporary style in city and resort destinations to guests who value the details that matter. Whoever our guests may be, AVANI offers a product to suit them. Whether it’s business travelers in town for a meeting, a family on vacation, or a company looking for a conference location, AVANI will be...

  • Guest Service Agent

    2 weeks ago

    ชลบุรี, Thailand บริษัท พัฒนา สปอร์ท คลับ จำกัด Full time

    Guest Service Agent (GSA) **จังหวัด** ชลบุรี (ศรีราชา) **อัตราค่าจ้าง** 15,000 + (Service Charge) **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 4 **รายละเอียดงาน** Guest Service Agents are responsible for providing...

  • Guest Service Agent

    2 weeks ago

    พัทยา, ชลบุรี, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25035523 **Job Category**Rooms & Guest Services Operations **Location**Courtyard North Pattaya, 240/44-45 Soi Naklua 22, Moo 5, Naklua, Pattaya, Chon Buri, Thailand, 20150 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Service Agent

    2 days ago

    พัทยา, ชลบุรี, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25041298 **Job Category**Rooms & Guest Services Operations **Location**Pattaya Marriott Resort and Spa, 64 Moo 1, Pattaya, Chonburi, Thailand, 20250 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Rock Agent- Ticket Agent

    12 hours ago

    พัทยา, ชลบุรี, Thailand HPL Hotels and Resort Full time

    Hard Rock Hotel & Cafe Pattaya is looking for a Rock Agent - Ticket Agent to be another member of team and be a part of this cultural icon. As one of the leaders, you need to be good at your job, have a passion for it, be who you are and able to work within the company values. Rock Agent - Ticket Agent will be responsible for the roles and possess the...

  • Guest Experience Officer

    2 days ago

    พัทยา, ชลบุรี, Thailand Avani Full time

    **Company Description** AVANI offers relaxed comfort and contemporary style in city and resort destinations to guests who value the details that matter. Whoever our guests may be, AVANI offers a product to suit them. Whether it’s business travelers in town for a meeting, a family on vacation, or a company looking for a conference location, AVANI will be...

  • Guest Relation Officer

    1 week ago

    พัทยา, ชลบุรี, Thailand Avani Full time

    Company Description AVANI offers relaxed comfort and contemporary style in city and resort destinations to guests who value the details that matter. Whoever our guests may be, AVANI offers a product to suit them. Whether it’s business travelers in town for a meeting, a family on vacation, or a company looking for a conference location, AVANI will be...

  • Supervisor-guest Service

    12 hours ago

    พัทยา, ชลบุรี, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25123306 **Job Category**Rooms & Guest Services Operations **Location**Pattaya Marriott Resort and Spa, 64 Moo 1, Pattaya City Chonburi, Thailand, Thailand, 20250 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - ที่แมริออท...

  • Guest Service Agent

    12 hours ago

    ชลบุรี, Thailand บริษัท เค เวฟ จำกัด Full time

    เมื่อวานนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 2 - 4 ปี- ชลบุรี ระยองและภาคตะวันออก- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้-...

  • Russian - Guest Relations Officer

    2 days ago

    พัทยา, ชลบุรี, Thailand HPL Hotels and Resort Full time

    Hard Rock Hotel & Cafe Pattaya is looking for a Russian - Guest Relations Officer to be another member of our team and be a part of this cultural icon. As a member of our team, you need to be good at your job, have a passion for it, be who you are and able to work within the company values. Russian - Guest Relations Officer will be responsible for the roles...