Manager, Fcso Thailand

**Job Summary**

**Strategy**

• Support the implementation of the FCSO strategy by escalating appropriate FCC and AML surveillance issues and executing activities in line with guidance documents, Group requirements and regulatory expectations.
• Day to day handling of casework and queue management for the Thailand FCSO team.
• Maintain an awareness and understanding of the bank’s business strategy and align the financial crime surveillance operations program.

**Business**

• Perform a role as FCSO Investigator within the country Financial Crime Surveillance Operations team.
• Perform duties as a delegated Act investigator as defined in FCSO Act Guidance (Non-Sanctions), FCSO Act DOI (Non-Sanctions) and FCSO Act Process Risk and Control Self-Assessment (RCSA) Guidance.
• Perform duties such as Transaction Monitoring, Global Name Screening, Transaction Screening, List Management, KCSA/CST checks, Local Lists, Media Monitoring, Alert/Risk Event Investigation, Production Order management and investigation.
• Support and guide relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Develop good working relationships with key stakeholders in the Business Segments.
• Develop a good working relationship with counterparts in GBS FCSO and attend any Service Delivery Meetings as required.
• Conduct BCP / DR testing as required.
• Ensure timely reporting and escalation of significant AML/CFT risk issues to Country Head FCSO.
• Coordinate with the relevant operations units to ensure that the relevant lists and database used in screening, transaction monitoring and investigation are up to date and relevant.
• Ensure the suitability and quality of case data maintained on enterprise case management systems.
• Ensure that the relevant lists and database as used by the screening systems are up to date and meet local country requirements.
• Support all control checks undertaken by FCSO under the Operational Risk (ORF).
• Ensure quality assurance conducted by QCO team is in place on transaction monitoring and name screening.

**Key Responsibilities**

**Processes**

• Daily management of the Watchlists, including but not limited to; timely additions/deletions to the FCSO Lists and Thailand’s local Lists, and watchlist reconciliation when and as needed as directed by Country Head FCSO.
• Management of regulatory reporting on transactions, assisting the Country Head FCSO in responding to the regulator as required.
• Support Country Head FCSO with any complex investigations as required.
• Day to day management of legal orders / production orders including responding to law enforcement and conducting related investigations where appropriate.
• Day to day processing of Transaction Monitoring (TM), Transaction Screening (TS) and Name Screening (NS) cases in line with AAA procedures and in a timely manner within agreed TAT’s whilst maintaining Quality Control /Quality Assurance results in line with Group and local expectations.
• Ensure timely initiation of any follow up actions to effectively process in TM, TS and NS with the exception of cases demonstrating HFCR (Higher Financial Crime Risk), which escalated to Country FCC.
• Assist the Country Head FCSO to implement investigation, surveillance and intelligence standards set by regulators and defined by Group FCSO GPO’s.
• Reporting Internal HFCR for cases escalated through FCSO screening or transaction monitoring processes to Country FCC / CMLCO.

**People & Talent**

• Promote a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Demonstrate exemplary integrity, ethics and values.
• Develop skills with continuous learning in the Financial Crime Surveillance Operations environment.

**Risk Management**

• Conduct day to day management of Production Orders, List Management, TM, TS and NS activity by developing and deploying sound analytical and investigative skills to produce balanced judgements in relation to financial crime risk.
• Ensure the suitability and quality of case data maintained in various internal trackers including the PO tracker, TM and NS case logs and relevant List Management logs.
• Monitor detection scenarios to ensure they are fit-for-purpose, providing feedback to Country Head FCSO where false positives or immediate emerging risks are identified.
• Identify and highlight any compliance gaps in existing controls or relevant systems.
• As directed by the Country Head FCSO, manage interaction / communication / meetings with stakeholders and other departments as and when needed in order to mitigate risks.
• Gathering and processing risk data related to FCSO processes to meet the Group’s risk reporting requirements.

**Skills and Experience**

**Governance**

• Propose control improvements, enhancements and simplifications where appropriate.
• Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).

-