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Technical Account Manager

3 weeks ago

กรงเทพมหานคร, Thailand GoPomelo Full time

Roles and responsibilities

Focus on Google Cloud products including Google Workspace, Chrome Device Management, AODocs and other cloud based productivity platforms.
- Provide solution architect pre sales role to accounts allocated by the sales team to conduct technical discovery, validate solutions for the customer, assist in producing technical proposals
- Provide your named account list with technical consult by having a deep understanding of their systems and business
- Attend project kick offs and collaborate with the delivery team to ensure successful projects
- Facilitate a transfer of knowledge for specific solutions to other internal teams and the customers
- Provide technical implementation for all projects as assigned
- Provide testing and deployment execution for projects as assigned
- Work with project team to plan activities and meet deadlines as prescribed in the project plan
- Interact and discuss solutions with customers during customer project meetings
- Provide solution demos during and after the project completion to customers and internally
- Attend project kick offs, technical kickoffs, google cloud workshops as required by the project team.
- Work with internal teams to improve and/or implement internal cloud based systems
- Achieve and maintain certifications in your specialist areas

Job Requirements
- Experience in Sales and/or Service Delivery role
- Preferred experience in Google Workspace, Microsoft O365, Lotus Notes configurations, migrations or deployment projects
- Strong understanding of SSO, LDAP and Directory solutions such as AD, AAD, Google Identity
- Preferred experience in cloud-based deployments and projects
- Preferred experience in working with large enterprise customers in
- Strong presentation and communication skills
- Enthusiastic and problem-solver
- Able to work in under pressure and time constraints
- Excellent communication skills in English.

**Benefits**:

- Health Insurance (after probation and for employees only)
- Mobile phone budget fixed at SGD 75 / month
- 10 days Annual Leave Pro-rata
- Training sessions at Google SG as needed
- Any reasonable business costs reimbursed (includes phone, taxi and other approved expenses)
- GoPomelo Bonus Scheme (Pro-rata for any incomplete)
- Chromebook provided by GoPomelo
- Quarterly career path reviews
- Training and certification
- GoPomelo training and off sites in Singapore
- Be part of a fast-moving startup which is a premier partner of Google and Workplace by Facebook