Commercial Manager
7 days ago
**Company description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
**Job description**
- Reporting to the IFB Manager, you will be responsible in overseeing the Restaurant, Bistro, and Swedish Food Market as a strong communication mix to strengthen IKEA’s home furnishing business market position in the local market.
- Accountable for the restaurant, Bistro, and SFM revenue and customer satisfaction goals.
- You are responsible for the efficient organization of the business area relation to finance performance i.e. gross profit, cost, hours planning, productivity levels, absence management and holiday planning to agreed service levels.
- You will oversea areas such as food preparation and the cash registry in ensuring adherence to the guidelines stipulated in IKEA Concept Documentation and IKEA Safety & Security Risk Manual.
- You are to ensure a safe working environment for co-workers and customers in accordance with all local health and safety regulations and HACCP standards.
- Leading the section, you are also to select, recruit and develop co-workers in accordance with the IKEA values.
- Together with the IFB manager and other team members, you are an active contributor in achieving the IFB standards set in the operational commercial review.
**Qualification**
- You have general retailing exposure, with 2 years food service management experience in a high volume business.
- You have strong knowledge of food service industry and proven leadership abilities.
- You are customer focused, highly analytical and multi tasking to work in a high volume and fast paced retail environment.
- You are able to create an environment embracing the IKEA values and diversity of co-workers and visitors.
- Computer literacy, good interpersonal skills and English language proficiency is a must.
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