Ice Cream HR Operations Assistant Manager

Job Title**:Ice Cream HR Operations Assistant Manager**

Location**:Thailand**

**About**Ice Cream Life Tastes Better With Ice Cream**

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

**Job Purpose**

The Ice Cream HR Operations Assistant Manager role is to effectively oversee and coordinate HR operations and payroll functions. This includes ensuring accurate and timely payroll processing, supporting HR business partners in implementing HR strategies, and managing employee relations. The role aims to enhance operational efficiency, maintain compliance with labor laws, and foster a positive work environment that supports the organization's goals and employee satisfaction.

**Role and Responsibility**
- ** Policy Implementation**: Provide advice and guidance on the implementation of existing and new policies in line with employment law, and assist employees with HR policies and processes when they cannot find answers in the self-service tool.
- ** Leave and Absence Management**: Handle cases related to leave, absence, and illness.
- ** Job Data Coordination**: Coordinate job data changes, including legal entity changes, FTE percentage adjustments, reporting line changes, and mover processes.
- ** Compensation & Benefits**: Support any compensation and benefits changes, ensuring provision to payroll SME HUB for inclusion in payroll requirements.
- ** Vendor Management**: Work with local payroll and benefits vendors, pension files, and ad hoc benefits handling for the country.
- ** Compliance Documentation**: Prepare and submit required HR, payroll, and benefits documentation to government agencies to ensure compliance with labor laws and regulations.
- ** Benefits Administration**: Support AON benefits provider on benefits changes for local markets.
- ** Time & Attendance Data**: Collect data from Time & Attendance systems (if not integrated).
- ** Workday Changes**: Execute Workday changes and interact with country business managers and country BPS, ensuring all HR practices comply with local, state, and federal employment laws, including maintaining accurate records and documentation.
- ** Payroll Audit**: Provide payroll audit data via ServiceNow to the Payroll HUB team and prepare for internal and external audits by ensuring all HR records and processes are up-to-date and compliant with regulations.

**Educational Background**:
Bachelor's degree in Human Resources, Business Administration, or a related field.

**Experience**:

- 3-5 years of experience in an HR role, with a focus on employee relations, payroll, and HR operations.
- Experience with HR software and databases, such as Workday or similar systems.

**Knowledge and Skills**:

- Strong understanding of labor laws and regulations.
- Excellent communication, interpersonal, and organizational skills.
- Ability to handle sensitive and confidential information with discretion.
- Strong problem-solving skills and the ability to manage multiple tasks efficiently.
- Proficiency in using HR management tools and systems.

**Additional Qualifications**:

- Certification from professional HR organizations is a plus.
- Experience in managing international assignments and relocations is beneficial.
- Familiarity with payroll processes and vendor management.