Building Service Manager

**About JLL -**We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

**What this job involves**:
This is a full time position and a wonderful opportunity for those seeking an entry into the commercial real estate industry. The Assistant Building Manager will play an active role in the day to day operations of the business.

Your main focus will be the management of all lease administration, property expenditure, general administration and supporting a high performing team of Property Managers.

As an Assistant Building Manager for JLL, you will be expected to have a relatively well rounded understanding of commercial property principles and automated in lease administration and invoice processing.

Duties include but not limited to assisting with:

- Responsible for the management of general commercial property administration, such as lease administration, invoice processing, arrears management, critical date management and filing.
- Support in the management and administration of contracts/contractors.
- Assist with tenant liaison and requests.
- Assist with risk and compliance management.
- Support the site team with new site initiatives such as, but not limited to, sustainability initiatives, events, tenant engagement and other site initiatives.
- Assist with the management of the JLL and client risk and compliance systems.
- Assist with preparation of budgets, outgoings recoveries, forecasts and quarterly reports.
- Ad hoc tasks as required

Required Qualifications, Skills & Experience
- 3-5 years’ experience in commercial property management is preferred.
- Strong Customer Service Skills
- Excellent verbal and written communication skills
- Excellent customer service & time management skills
- Genuine passion to work in the property industry
- The role requires an individual who is proactive, conscientious in their work ethic, diligent and organised in their approach to day to day tasks.
- A demonstrated ability to think laterally, accommodate change and new ideas, and most importantly, to prioritise work.
- Strong communication, organisational and interpersonal skills
- High attention to detail
- Computer literacy
- Ability to interpret (or make suitable enquiry re) the standard building lease and specific tenant lease obligations in order to discuss lease queries with tenants during tenancy liaison meetings.

**Up to snuff**
Can you clearly and effectively communicate your ideas with people—no matter their levels? Are you an independent-thinking professional who has outstanding organizational skills? Do you know to address complex problems while keeping a professional stance at all times? You’ll find yourself in a fast-paced environment, so you should know how to stay afloat despite difficulties. Likewise, you’ll be expected to be know the ins and outs of trends in technology.

**Pleasant to be around with**
Building smooth relationships with people will help you succeed in this role, so it will be good for you if you’re a go-getter with a warm and positive attitude. It also shouldn’t be hard for you to stay calm in the face of crises at work, especially in dealing with customers.

**What you can expect from us**:
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL.

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