Account Executive

3 days ago

กรงเทพมหานคร, Thailand The Chope Group Pte Ltd Full time

At a glance

Our Account Executive suits somebody who is customer-centric, mature and with strong relationship building, consultative and communication skills. The role focuses on identifying the needs of our key business customers i.e. restaurants and hotel groups, developing a rapport with them and following up incoming sales leads.
In order to acquire more restaurants and retain existing business customers, this role will spend the majority of their time engaging, and managing new and existing restaurant partners. You will need to be consultative in your approach and be their point of contact when issues arise. You should also be seen as their trusted advisor.
- Be consultative in solving their pain-points or issues after onboarding process
- Manage existing restaurant partner relationships, build and strengthen relationships, cross-sell and up-sell Chope's products that fit their needs
- Develop market intelligence and insights regarding who's who and latest development in the F&B industry such as new restaurant opening, closure and key personnel movement, any promotion trend
- Attend key industry events and network with key influencers in the industry
- Renew contract and negotiate terms and pricing with assigned partners
- Manage client's expectations and be able to articulate their requirements back to operation and marketing teams
- Be creativity and thoughtful of working closely with customers and Chope marketing team
- Execute other initiatives as assigned by the Head of Sales/Account Manager

**Requirements**:

- At least 2-3 years of experience in account servicing or consultant type role.
- Able to communicate fluently and professionally in Thai and English
- Skilled in building strategic business relationships
- Proactive, detail-oriented, professional and mature
- Able to persuade and negotiate with strong business acumen

While not required, the following skills/experience will be favourably considered
- Passionate about food or lifestyle
- Passionate to build/maintain long terms relationship with customers
- Have a knowledge about F&B industry in terms of operation

**Benefits**:

- Meaningful work - you’ll have ownership over and the ability to make a direct impact on the experience we’re delivering to our customers (You’re not here “just to execute”)
- Autonomy - you’ll be in an environment that enables you to challenge yourself, challenge team members, learn new skills, and try out new things
- Collaborative and an open culture that values receiving and giving feedback
- Flexible work arrangements that provide you the balance you deserve

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