Front Office Manager

1 day ago

ชลบร, Thailand 211 Moo 1 Full time

**Job Description**:

- Responsible for the entire operation, staffing and equipment of the Front Office.
- Conforms to equipment policies and procedures & rules and regulations as laid down by ACCOR and MGallery Hotel Collection branding order to achieve the highest levels of uniformity and guest service.
- Prepares the annual capital and operating budgets for the department in conjunction with the General Manager.
- Handles and resolves all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients and guests of the Hotel.

Work Experience
- Minimum 3 years’ experience in Front Office Management position with international hotel chain.
- Possess positive orientation, communication, relationship and management skills.
- Strong in analytical, problem-solving skills, and execution of work.
- Good command of both written and spoken English.
- Proficient in OPERA system.
- Ability to work under pressure with abilities to maintain pleasant personality.

**Benefits**:

- 6 Days off / Month
- 9 Working hours / day
- Public Holiday / Vacation / Birthday Leave
- Provident Fund after 1 year completion
- Health & Life Group insurance after probation
- Staff room rate
- Training & Development program

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