Vendor Incubation Lead Fashion-bd

2 weeks ago

Thailand Lazada Full time

Location:
**Thailand**
- Department: Commercial
- Location: Thailand
- o Mainly responsible for the strategy and implementation of the incubation activities, aiming to grow, and ensure the success of Lazada FA sellers
- Able to coordinate with cross functional team to identify issues and follow up on solutions, help team to improve performance
- Research and understand market insight to determine industry and consumer trend under FA category in order to deliver a strategic planning and execution for FA seller incubation activities
- Manage workflow, work process, and call script with sales agents for daily operation
- Monitor and improve the performance of the team in terms of productivity, ensure team KPIs as required
- Facilitate training session for all agents and participate in recruitment of new agents
- Conduct regular review of all call center agent’s performance and organize training sessions for under performers
- Submit regular tracking reports for performance update and daily outreach

**Job Requirements**
- o 3 years+ of working experience in a management consulting, account management, sales team management
- Highly motivated willing to push or go extra mile to drive impact with high ownership
- Excellent analytical skills and data visualization skills
- Strong project management, negotiation and communication skills
- Experience in leading a diverse team
- Fluent in Thai and proficiency in English
- Expertise in FA category management is a plus

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