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Customer Service

3 weeks ago

กรงเทพมหานคร, Thailand Growthfn Sdn Bhd Full time

Support with flights + hotel inquiries.
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes

**Skills Required**:

- **Bachelor's Degree in any discipline with 1 year customer service experience in travel account.**:

- Excellent command over excellent communication skills and strong command over the local language/ language off support in the region
- Excellent Customer Service Skills.
- Centralized Thai dialect speaking is required
- Must be able to resume immediately

Pay: ฿22,000.00 per month

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- Thai (required)
- English (required)