Customer Service

1 week ago

ปทมวน กรงเทพมหานคร, Thailand PRTR Full time

**Job description**:

- Processing orders, entering orders into the system, and checking supporting documents.
- Maintaining an up-to-date billing system, tax invoices, credit notes & receipts.
- Managing consignment orders, and following up on and confirming consignment balance by location.
- Filing consignment invoices and recording sales contract agreements.
- Managing transportation and the delivery of products to customers.
- Performing Inspections of incoming products, and picking & packing outgoing products from inventory.
- Performing actual inventory counts of returns and changing in inventory.
- Following up on expired products and returns.
- Performing physical inventory cycle counts at the office warehouse and sales’ location on a routine basis.
- Providing customer service to customers via the phone.
- Updating routine commentaries issues.
- Preparing various documents to support the Sales team.
- Performing various ad hoc duties as necessary to support operational requirements.

**Qualifications**:

- Bachelor's degree in Business Administration or a related field.
- 2-3 year of experience in customer service.
- Experience in medical devices or health care is preferred.
- Good computer software program skills, i.e. MS Word, Excel, PowerPoint.
- Excellent communication skills and customer focused.
- Customer service experience and SAP skills.

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