Customer Technology Platform Manager
1 week ago
Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform implementation by collaborate with IT department. Lead of Voice / Non-Voice Service and AI capability for Digital SCRUM Team. Lead of Social Media / Contact Center Back office digital improvement for Back office SCRUM Team. Continuous Process improvement with digital service for contact center day to day operation both voice and non-voice channels. Extract and Analysis data to identify service improvement area / customer insight / business performance. Utilize "Customer Technology" across organization to create process or tool for business process transformation and optimization also the new business opportunity. Design, Plan, Delivery and manage new business project for Corporate Customer. Recruiter Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา) **Job skills required**: Social media, Scrum
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Customer Engagement Platform
2 weeks ago
กรุงเทพมหานคร, Thailand Greenline Synergy Co., Ltd. Full timeGreenline Synergy provides the Customer Relationship Management (CRM) which is the combination of practices, strategies and technologies that hospitals can use to manage and analyze customer interactions and data throughout the customer lifecycle.
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Technology Customer Success Manager
2 weeks ago
กรุงเทพมหานคร, Thailand PRTR Full timeMore than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people...
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Web Technology
5 days ago
จตุจักร, กรุงเทพมหานคร, Thailand บริษัท แร็กน่าร์ คอร์ปอเรชั่น จำกัด Full timeWeb Technology รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตจตุจักร,เขตดินแดง,เขตลาดพร้าว,เขตวังทองหลาง,เขตห้วยขวาง) สาขาอาชีพหลัก :...
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Platform Architect
2 weeks ago
กรุงเทพมหานคร, Thailand CAPCO Full time**About Capco** Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with...
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Product Owner
2 weeks ago
กรุงเทพมหานคร, Thailand Minor Food Full timeCompany Description The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market. Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, The Coffee Club, Bonchon,...
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Ump Platform Acquisition Manager
6 days ago
กรุงเทพมหานคร, Thailand Unilever Full timeABOUT UNILEVER Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann’s, Lipton, Wall’s, PG Tips, Ben & Jerry’s, Marmite,...
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Business Analyst
3 days ago
กรุงเทพมหานคร, Thailand SCG Full timeUnderstand business needs & gather business requirements for system development. Design, modify, create business process to implement business transformation solutions. Control scope of the project in order to meet the project timeline. Work with business on the creation/update to the business process based on new business requirements. Develops...
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Customer Onboarding Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Sertis Full time**Who We Are**: Located in the heart of Bangkok's Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region's leading companies and conglomerates. **We are also a member firm of Andersen Consulting, a...
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Account Delivery Manager
5 days ago
กรุงเทพมหานคร, Thailand DXC Technology Full time**_ Responsibilities: _** - Integrate technical knowledge and business understanding to create superior solutions for the company and for customers. - Mentor/consult with team members, other organizations, customers, and vendors on complex issues. - Incident Management: Resolve technical and some business incidents independently. - Mentor/assist...
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Platform Lead
5 days ago
กรุงเทพมหานคร, Thailand True Digital Group Full time**Why work with us** At TDG, the word digital does not merely translate to technology, but it signifies something far more revolutionary and life-changing. As a leading Pan-Asian start-up, we have prime leaders and experts across industries that seek to enhance you professionally and we can grow together as a company. Accompanied by creative, technical and...