Group QA Manager

**Main Duties and Responsibilities**:
**1. Quality Oversight at DM**
- Oversee all quality-related activities and ensure effective implementation of DM’s quality system.
- Drive continuous improvement using the Plan-Do-Check-Act (PDCA) methodology.
- Ensure customer satisfaction through consistent product and process quality.

**2. PLAN - Define Quality Strategy**
- Ensure the Group Quality Policy is implemented, communicated, and understood within DM.
- Define DM-specific quality objectives aligned with group targets.
- Identify quality risks and improvement opportunities within DM.
- Collaborate with the QSM to ensure the DM processes are aligned with the Group Process Map.

**3. DO - Execute Quality Plans**
- Document DM-specific processes and support documentation of group-wide processes.
- Train QA, QC, and SQE teams on ITPs and relevant technical quality documents.
- Lead training initiatives to build quality awareness across all DM departments.
- Foster a culture of quality by promoting a proactive, quality-minded approach among managers and staff.
- Ensure compliance with applicable standards (ISO 9001, ISO 14001, CARES, etc.).

**4. CHECK - Monitor Quality Performance**
- Conduct internal audits in coordination with the QSM, aligned with applicable standards.
- Monitor and report key performance indicators (KPIs), audit results, and customer satisfaction.
- Maintain and update the plant's KPI dashboard.
- Lead the annual Management Review process.
- Support and facilitate second
- and third-party audits (e.g., ISO 9001, ASME, ISO 19443, customer audits).

**5. ACT - Correct & Improve**
- Coordinate corrective and preventive actions.
- Oversee investigations and resolution of customer complaints.
- Initiate improvements to address deficiencies and enhance process effectiveness.

**6. Supply Chain Quality**
- Define raw material specifications and collaborate with SQAs.
- Participate in supplier evaluations and selection.
- Ensure purchase orders are issued to approved suppliers per validated specifications.

**7. Team & Resource Management**
- Promote Dextra’s vision, mission, and values throughout the organization.
- Assess and report on the resources required to implement the Quality Policy effectively.
- Define the QA department structure and maintain updated job descriptions.
- Monitor team performance and KPIs via PMS (Performance Management System).
- Identify competency gaps and implement development plans for QA team members.

**8. Document Control Center Management**
- Oversee review, approval, registration, distribution, and archiving of controlled documents.
- Validate product documentation such as datasheets, assembly instructions, and quality manuals.
- Maintain and validate raw material specifications.
- Manage drawing records and control access to standards and technical documents.

**9. Nuclear Safety**
- Ensure nuclear safety is prioritized above all other considerations.
- Promote a culture of responsibility, accountability, and open communication.
- Ensure qualified personnel are assigned to key roles and empowered to raise safety concerns.
- Encourage a questioning attitude and challenge unsafe behaviors or decisions.
- Respond promptly and conservatively to any incident that could impact nuclear safety.
- Transparently report to the Board any issue potentially compromising nuclear.

**Qualification Requirements**:

- Bachelor's degree or higher in Engineering or related field.
- At least 5 years working experience in Quality management position
- Excellent written and oral communication is necessary.
- Computer skill (Microsoft office program)
- Statistical software skill (Minitab, SPSS).